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Compare Megacall vs ContactWorld

What is better Megacall or ContactWorld? If you want a competent Communications Software product for your enterprise you should take time to compare several solutions. It doesn’t have to be difficult, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can check Megacall’s overall score of 8.0 and compare it against ContactWorld’s score of 8.2; or Megacall’s user satisfaction level at 100% versus ContactWorld’s N/A% satisfaction score.

The assessment can help you see the strengths and weaknesses of each program, and decide which one fits you requirements better. Aside from the rich features, the solution which is simple and intuitive is always the better choice.

We did our best to prepare reviews of all popular VoIP Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Slack, 8×8 VoIP Phone Service, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €9.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice encryption
  • Keep your phone number
  • Simultaneous call
  • Displayed CLI
  • Music on hold
  • Conference call

Pricing Info

Megacall Virtual Switchboard offers the following SMB and enterprise pricing plans. Make sure to check out the details before choosing the best plan for your business.

1 user – €9.95/month

  • Basic Virtual Switchboard
  • 1 Telephone number

5 users – €29.95/month

  • Virtual Switchboard
  • 5 Telephone numbers
  • Basic IVR
  • Barge In
  • Hot Desking

Unlimited users – By quote

  • Own choice of Switchboard services
  • Unlimited telephone numbers
  • All 5-user features
  • Mobile Twinning
  • Conference Calling

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ebury, OneDirect

Integrations

The PBX of Megacall Virtual Switchboard can be integrated with:

  • Twilio
  • Hubspot
  • Plecto
  • Zoho CRM
  • clicktoaddress
  • pipedrive
  • intramanager
  • webCRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

VOIP-enabled Megacall Virtual Switchboard enables you to manage your telephone calls from anywhere at any time via the Internet.

Company Email

ventas@megacall.es

Contact No.

Company's Address

Megacall
Camino de las Cañadas nº 1D. Oficina 4.
Centro de Negocios Martín Buendía,
Mijas Costa, 29649 Málaga
Spain

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customizable call flows
  • Wide range of computer telephony integration (CTI) applications
  • Live supervisor monitoring
  • Extensive statistics and reporting suite
  • Call recording
  • Interactive voice response (IVR) collection
  • Calling Line ID detection and routing

Pricing Info

ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Photobox, Gigaclear, Sixpack Shortcuts

Integrations

NewVoiceMedia integrates with the following business systems and applications:

  • Salesforce
  • Desk.com

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.

Company Email

Contact No.

Company's Address

Belvedere House
Basing View
Basingstoke
RG21 4HG

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

New and improved features:

  • Calendar Integrations
  • Full Messaging, Video, and Phone Features
  • Meeting Switch
  • Group MMS
  • Global Search
  • GDPR Compliance
  • Call to Video (Coming Soon)
  • Dark Mode (Coming Soon)
  • Message Threading (Coming Soon)
  • Emoji Reactions (Coming Soon)
  • Contacts Integrations (Google & O365) (Coming Soon)

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk
  • O365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

The services analyzed on this page are only a sliver of our full Communications Software category and you should keep in mind that there could be more reliable alternatives out there. If you want to guarantee you make the best possible choice for your business we strongly urge you to try out more solutions first. You can also consider to check out our top 10 Communications Software list to see which software are currently the highest-ranking ones and leaders in the market.

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