|Monthly payment | Annual Subscription||Quote-based|
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Vocalcom Contact Center Software integrates with the following business systems and applications:
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
| 25 rue Balzac, |
|Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA|
|Hyundai, McDonald's, Orange, GazMetro||Mercedes-Benz, GE Healthcare, Nordstrom, PayPal|
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
Contact the vendor directly for pricing details.
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises|
|+971 4 446 41 00||1-855-238-4787|
|Learn more about Vocalcom Cloud Contact Center pricing||Learn more about Medallia pricing|
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