iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
|Types of Customers|
Types of Customers
|Large Enterprises | Medium Business||Small Business | Large Enterprises|
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Contact the vendor directly for pricing details.
| 109, Jaktap Lay-Out, Amar Nagar|
Wanadongri, Hingana Road
Nagpur, Maharashtra 440016
|Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA|
iCRM integrates with the following business systems and applications:
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
|Mercedes-Benz, GE Healthcare, Nordstrom, PayPal|
|Learn more about iCRM pricing||Learn more about Medallia pricing|
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If you continue having second thoughts about which solution will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are frequently a sign of how popular every product is and how extensive is its online presence. For example, in case of Facebook Medallia has 2336 likes on their official page while iCRM profile is liked by 83 people.