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Compare Miradore Management Suite vs Instabug

What is better Miradore Management Suite or Instabug? Comparing Miradore Management Suite and Instabug, you can actually see which IT Management Software product is the more effective alternative. This guarantees that your company can get the most productive and effective software. You can check the details, including available tools, costs, plans offered by each vendor, offer stipulations, etc.

We also let you evaluate their total scores to know which one seems to be better. Miradore Management Suite has 8.3 points for overall quality and N/A% rating for user satisfaction; while Instabug has 8.5 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which vendor is more credible by sending an an email question to the two companies and check which vendor replies faster.

In case you you have to quickly find the optimal IT Management Software according to our experts we recommend you try out one of these solutions: Avira Antivirus Server, Cloudflare, Norton Security.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $0.5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited devices
  • Enforce passcode
  • Lock and Wipe
  • Standard reports
  • Location tracking
  • Restriction policies
  • Custom reports
  • Premium support
  • Application management
  • File deployment
  • Business policies
  • API

Pricing Info

Miradore Management Suite offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Free Plan

  • Unlimited devices
  • Enforce passcode
  • Lock and Wipe
  • Standard reports

Business Plan – $ 0.5 per device/month

  • Everything in the free plan, plus
  • Location tracking
  • Restriction policies
  • Custom reports
  • Premium support

Enterprise Plan – By quote

  • Everything in Business plan, plus
  • Application management
  • File deployment
  • Business policies
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Compolaser, Fujistu, Quicksteps, BarFoods, Petra

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Miradore Management suite is a reliable tool designed to help IT departments optimize and manage software and hardware assets.

Company Email

mike.beane@miradore.com

Contact No.

Company's Address

Laserkatu 8
FI-53850 Lappeenranta
Finland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $41

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • In-App Bug And Crash Reporting
  • Screenshot Annotations
  • Screen Recordings
  • Voice Texts
  • User Steps To Reproduce Bug
  • In-App Events
  • Touch Events
  • View Hierarchy Changes
  • 3D View Hierarchy Inspection
  • Network Logging
  • User Timeline
  • Integrations
  • In-App Chat

Pricing Info

Alongside its free plan, Instabug offers several SMB and enterprise pricing plans for all users to choose from. Most of these paid plans can be availed on a a monthly or yarly subscription basis. Give the details a look, and select the best plan for your team:

Free

  • $0/mo.
  • 1 Team Member
  • 1 App
  • 1-Month Data Retention
  • In-App Feedback
  • Screenshot Attachment
  • Environment Snapshot

Bronze

  • $49/mo. – Billed Monthly
  • $41/mo. – Billed Annually
  • 4 Team Members
  • 2 Apps
  • 3-Month Data Retention
  • Free Features Plus:
  • Basic Integrations
  • Crash Reporting
  • Network Logging
  • View Hierarchy

Silver

  • $149/mo. – Billed Monthly
  • $124/mo. – Billed Annually
  • 4 Team Members
  • 2 Apps
  • 6-Month Data Retention
  • Bronze Features Plus:
  • Full Integrations
  • In-App Chat
  • Users Steps
  • Analytics

Gold

  • $349/mo. – Billed Monthly
  • $291/mo. – Billed Annually
  • 4 Team Members
  • 2 Apps
  • 9-Month Data Retention
  • Silver Features Plus:
  • Assisted On-Boarding
  • Custom Reports
  • API Access

Enterprise

  • Unlimited Team Members
  • Unlimited Apps
  • Unlimited Data Retention
  • Gold Features Plus:
  • Account Manager
  • Custom Integrations
  • SDK Customisation
  • On-premise Hosting
  • White Labeling

Contact the company for more details on Instabug’s enterprise pricing plan, and request for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Asana, PayPal, Verizon

Integrations

Instabug supports integration with the following tools and applications:

  • Slack
  • Trello
  • Basecamp
  • Asana
  • Jira
  • Zendesk
  • GitHub
  • Zapier
  • Freshdesk
  • Bitbucket
  • HipChat
  • Desk.com
  • Pivotal Tracker
  • ChatWork
  • FogBugz
  • Sprintly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An in-app feedback and bug reporting solution for engineering teams and mobile app developers, which allows their app users and beta testers to send bug or crash reports from within the application.

Company Email

Contact No.

Company's Address

Instabug
San Francisco, CA, USA

Salesforce Service Cloud

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates

Pricing Info

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo

Integrations

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted customer service platform for faster, smarter customer support.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA

Almost as crucial as functionalities and client support responsiveness are pricing packages given by Miradore Management Suite and Instabug. While price should not be the sole aspect it’s surely a key thing to think about. You should expect a flexible pricing package that can be matched with your business size and easily scaled up if your company expands. Make sure you don’t pick pricing plans that include additional functionalities that you won’t find useful and always try to contact with the vendor directly because big companies can frequently count on discounts. You should also check out a free trial or demo of each service to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and gives you a practical overview of what it’s like to work with Miradore Management Suite and Instabug.

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