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Compare Mandarin Library vs Pega BPM

What is better Mandarin Library or Pega BPM? If you’re having a tough time picking the right Business Process Management Software product for your needs, try to compare the available software and determine which tool offers more advantages. For example, here you can examine Mandarin Library (overall score: 7.5; user rating: 89%) vs. Pega BPM (overall score: 8.2; user rating: 100%) for their overall performance.

You can also see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly improve the possibility of finding the best product for your company. Pay attention to other aspects of the software for example intuitiveness, flexibility, scalability, and pricing plans.

As of now, the most significant solutions in our Business Process Management Software category are: Wrike, Promapp, bpm’online studio.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 89%

Pricing

Starting from $750

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Add Records
  • Copy Records
  • Edit Records
  • Delete Records
  • Record Editor
  • Flexible Record Templates
  • Picture Manager
  • MARC Records Import and Export
  • Records Printing
  • User Authorization Control
  • Textbook Module
  • Equipment Database
  • Circulation Calendar
  • Library Fines Calculation
  • Quick Return
  • In-House Circulation
  • Self-Service Portals
  • Item and Patron History and Status
  • Booking and Holds
  • Circulation Reports
  • Inventory Management
  • Custom Reports
  • PDF Reports

Pricing Info

Available pricing plans:

M5 System

Cloud-Hosted – $750/annual subscription (small libraries) or $950/annual subscription (large libraries)

  • Secure Server Hosting
  • Server Customization
  • Regular Updates and Back-Ups
  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory
  • Data Conversion
  • Union Catalogs
  • 24/7 Technical Support

Self-Hosted – $1,250/one-time payment plus $780 for annual service and updates

  • Secure Server Hosting
  • Server Customization
  • Regular Updates and Back-Ups
  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory
  • Data Conversion
  • Union Catalogs
  • 24/7 Technical Support

Mandarin may extract an average fee of $250 for setup, customization, and orientation fee. Libraries with custom needs can also request a quote.

M3 System

M3 Core – Free

  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Southern Ontario Library Services, Burnham Wood Charter Schools, Ichabod Crane High School

Integrations

Mandarin M5 and M3 currently does not support integration with third-party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customizable library automation software designed with librarians for librarians.

Company Email

automation@mlasolutions.com

Contact No.

Company's Address

1100 Holland Dr, Boca Raton,
FL 33487, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Intuitive design tools to capture business objectives.
  • Automatic generation of application code—no need for programming.
  • Industry-specific solution frameworks such as those for banking BPM to accelerate ROI.
  • Enterprise-level scalability.
  • Standards-based user interfaces.
  • Integration with other business platforms such as CRM software and collections systems.

Pricing Info

Pega BPM’s midmarket and enterprise pricing information is available only upon request. The company tailors a special quote for every client, starting as low as $200/month for full BPM functionality. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Alere, American Express, Texas Department of Transportation, MasterCard

Integrations

Pega BPM integrates with a variety of CRM and data collection systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pega empowers smooth business process automation and increases ROI. It allows you to develop new applications without hard-coding them.

Company Email

Contact No.

Company's Address

PegasystemsInc,
One Rogers Street
Cambridge, MA 02142-1209
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

When you select a software that you think will be an actual asset for your business you shouldn’t just limit yourself to what professionals have to say about it. Quite frequently individual experience with the software will vary, depending on your own goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you an immediate overview of how real users of Mandarin Library and Pega BPM estimate their experience with the software. Our algorithm is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a comprehensive and credible landscape of what other people think about each service. In this example Mandarin Library has a total satisfaction rating at 89% while for Pega BPM 100% of people say they had an enjoyable experience with it.

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