MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare ManageEngine ServiceDesk vs WizeHive

What is better ManageEngine ServiceDesk or WizeHive Grant Manager? The best CRM Software is a program that can deal with your company’s unique demands. It’s easy to determine which option works really with your company if you compare several products before you decide which one is the best.

As an example, ManageEngine ServiceDesk and WizeHive Grant Manager are scored at 8.7 and 8.6, respectively, for all round quality and performance. Likewise, ManageEngine ServiceDesk and WizeHive Grant Manager have a user satisfaction rating of 100% and 100%, respectively, which reveals the general response they get from customers. Even better, talk to a current client of the software and ask for their opinion about the software in question.

In the event you have to quickly locate the optimal Service Desk Software according to our experts we recommend you try out the following services: Samanage, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Form Builder
  • 500+ Integrations via API
  • Tracking and Collaboration Tools
  • Automated Emails
  • Visual Cues
  • Custom and Branded Reviewer Portal
  • Full Grant Lifecycle Management
  • Centralized CRM
  • Kanban Card Boards
  • Search by Field
  • Dashboard Reports

Pricing Info

WizeHive offers three tiers of the Zengine platform, and pricing is based on tier, users, programs, and other factors.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Carson Scholars Fund, Pediatric Brain Tumor Foundation, Kauai United Way

Integrations

WizeHive Grant Management System provides instant integrations out-of-the-box with more than 1000 popular business systems and applications via their open API and our unique plugin architecture.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WizeHive Grant Manager combines CRM, grant management, and online applications management into a single, centralized, and highly customizable solution.

Company Email

sales@wizehive.com

Contact No.

Company's Address

WizeHive Inc.
441 E. Hector Street
Conshohocken, PA 19428
USA

It may not always be enough to just compare ManageEngine ServiceDesk and WizeHive Grant Manager against each other. Although reliable functionalities, cost and user comments are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by each software. Very often a less dominant service may turn out to be an amazing choice that was distinguished with industry awards such as our Supreme Software Award which shows that regardless of limited market popularity it’s a significant rival to the software that dominate the market.

Page last modified