Compare Techinline FixMe.IT vs. ManageEngine ServiceDeskIf you’re having a tough time choosing the right Customer Support Software product for your company, it’s a good idea to do a comparison of the available software and find out which service offers more benefits. For example, here you can assess ManageEngine ServiceDesk (overall score: 8.7; user rating: 100%) vs. Techinline FixMe.IT (overall score: 7.4; user rating: 100%) for their overall performance. You can also see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to compare their features will significantly increase the possibility of obtaining the appropriate product for your company. Take a closer look at other factors of the software like if it’s easy to use, flexibility, scalability, and pricing terms. In case you you want to quickly locate the top Service Desk Software according to our experts we advise you try out one of these products: Zendesk, LiveAgent, Freshservice.
|Monthly payment | Annual Subscription||Monthly payment | One-time payment | Quote-based|
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
|Hallmark, Lufthansa, GE, Intel, Airbus|
|Learn more about Techinline FixMe.IT pricing||Learn more about ManageEngine ServiceDesk pricing|
Information not available.
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Professional (IT Help Desk + Asset)
Enterprise (IT Help Desk + Asset + ITIL)
|Techinline Limited, 5 Jupiter House, Calleva Park, Aldermaston Reading, Berkshire RG7 8NN, United Kingdom|| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
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In case you are still having second thoughts about which solution will be best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular every software is and how big is its online presence. For example, in case of Facebook ManageEngine ServiceDesk has 15368 likes on their official page while Techinline FixMe.IT profile is liked by 252 people.