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Compare ManageEngine ServiceDesk vs Studio Ninja

What is better ManageEngine ServiceDesk or Studio Ninja? Today’s enterprises require the most effective CRM Software product to continue to be competitive. On this page we help you with buying the best solution, by allowing you to assess ManageEngine ServiceDesk and Studio Ninja down to the very details of their individual functions.

It's also possible to check our total scoring values, which rate the software general quality and performance. ManageEngine ServiceDesk got a 8.7 score, while Studio Ninja has a score of 8.6. Likewise, it is possible to compare their general user satisfaction rating: 100% (ManageEngine ServiceDesk) against N/A% (Studio Ninja). Keep in mind to choose the application that best addresses your most urgent needs, not the application with the most robust features.

Those of you who want to save some time or need a Service Desk Software recommendation from our team may want to take a look at these top choices for the current year: Freshservice, Salesforce Essentials, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $17.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Leads Management
  • Jobs Tracking
  • Calendar Management
  • Workflow Automation
  • Quotes and Contracts
  • Payments and Analytics
  • Integrations
  • Mobile Apps

Pricing Info

Studio Ninja offers the following basic and enterprise pricing package:

Studio Ninja – $21.95/month or $17.95/month (Annual Billing)

  • Unlimited Users
  • Unlimited Invoices
  • Unlimited Jobs
  • Unlimited Clients
  • Workflows
  • Calendar
  • Address Book

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Studio Ninja integrates with the following business systems and applications:

  • PayPal
  • Stripe
  • QuickBooks
  • Gmail
  • Xero
  • Google Calendar

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Studio Ninja is a business management software designed specifically for professional photographers and studios.

Company Email

chris@studioninja.co

Contact No.

Company's Address

Studio Ninja PTY LTD
15 Simmons St., South Yarra
Melbourne Victoria 3141
Australia

When you test various CRM Software apps you shouldn’t just study their list of features and offered pricing packages. Keep in mind the solution must be matching your requirements and company so the more flexible their offer the better. Learn what OSes are supported by ManageEngine ServiceDesk and Studio Ninja and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a deal breaker for many businesses.

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