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Compare ManageEngine ServiceDesk vs Sellsy CRM

What is better ManageEngine ServiceDesk or Sellsy CRM? Assessing products to find the best CRM Software does not always have to be tough. On our review platform, we enable you to match ManageEngine ServiceDesk and Sellsy CRM and quickly see their distinct features. We allow you to check their features, supported devices, customer support, prices, terms, plus more.

You may also compare their overall score (8.7 for ManageEngine ServiceDesk vs. 8.7 for Sellsy CRM) and overall customer satisfaction level (100% for ManageEngine ServiceDesk vs. 100% for Sellsy CRM). Devote time to assess your top alternatives and determine which one is ideal for your company. Similarly, you have to assess the software company’s credibility; can you count on them and will they still be around in a few years time?

People who want to save some time or want a Service Desk Software advice from our experts might want to take a look at these top choices for this year: Freshservice, Samanage, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Two way email integration
  • Automated call tracking
  • Ecommerce integration
  • Task Management
  • Data Capture
  • Bulk Email Sending
  • Contacts, Leads, and Opportunities
  • Email Templates
  • Calendar Management
  • Customer Portal
  • Interaction Tracking
  • Track Email Opens

Pricing Info

Sellsy CRM offers a flexible pricing scheme where you only pay for the features you need. All packages are billed annually.

Start – $50/month/user add-on

  • Up to 5 Users
  • Email Support

Business – $120/month/user add-on

  • Up to 15 Users
  • Phone Support

Business+ – $170/month/user add-on

  • Up to 25 users
  • Phone Support

Enterprise – Custom Pricing

  • More than 25 Users
  • Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Steamway, Le Petit Ballon, Kontest App

Integrations

Sellsy integrates with the following business systems and applications:

  • Bitium
  • Dropbox
  • Google Apps for Work
  • Google Calendar
  • Google Drive
  • MailChimp
  • Microsoft Outlook
  • Stripe
  • WordPress
  • Drupal
  • MailJet
  • Joomla
  • PrestaShop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

The primary function of Sellsy CRM is to help business create pipeline views that enable them to instantly see the status of business opportunities.

Company Email

aollier@sellsy.com

Contact No.

Company's Address

Easybill SAS
59 rue Jean Jaurès
92300 Levallois-Perret
France

All the data, information and opinions that we offered in this comparison were collated from official vendor pages, promotional resources available online, real-life experience from real customers as well as our personal everyday use of each service by a professional reviewer. We do our best to thoroughly analyze every software, so we not only test it internally, but we also compare our observations with experiences of other people from the SaaS community.

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