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Compare ManageEngine ServiceDesk vs School Diary

What is better ManageEngine ServiceDesk or School Diary? Reviewing products to get the best CRM Software does not always have to be complicated. On our review platform, we enable you to match ManageEngine ServiceDesk and School Diary and immediately see their distinct features. We allow you to check their functions, supported devices, support service, pricing rates, terms, plus more.

It's also possible to examine their overall score (8.7 for ManageEngine ServiceDesk vs. 8.0 for School Diary) and overall customer satisfaction level (100% for ManageEngine ServiceDesk vs. 97% for School Diary). Spend some time and examine your best options and determine which one is right for your company. Similarly, you have to check the software vendor’s business viability; are they reliable and will they still be around in a few years time?

In the event you need to quickly locate the best Service Desk Software according to our review team we recommend you check out the following services: Zendesk, Freshservice, Samanage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Admission & Exit Management
  • Staff Management
  • Manage Academics
  • One to One Messaging
  • Two-way communication
  • Media
  • Fee management
  • Super Admin
  • Accessible on all smartphones
  • One ID works on five (5) smartphones
  • Multi-Language access

Pricing Info

Contact School Diary for information on their basic and enterprise pricing packages.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Parkview Public School, Little Millenium, Hello Kids

Integrations

School Diary integrates with the following business systems and applications:

  • GPS devices for bus tracking
  • Online payment gateway
  • RFID reader for attendance

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A teacher-parent communication tool that simplifies, centralizes, and accelerates communication between teachers and parents.

Company Email

contact@ufony.com

Contact No.

Company's Address

uFony Services Pvt. Ltd.
308, Rose Icon Commercial Complex
Pimple Saudagar, Pune 411027
India

The software compared on this page are merely a sliver of our complete CRM Software category and you should remember that there could be more reliable alternatives out there. If you would like to ensure you make the wisest choice for your company we definitely suggest that you try out more apps first. You may also want to check out our top 10 CRM Software list to find out which products are at the moment the best ones and leaders in the market.

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