MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare ManageEngine ServiceDesk vs Saleswah CRM

What is better ManageEngine ServiceDesk or Saleswah CRM? Selecting the most appropriate CRM Software for your organization is difficult with too much features, options, and offers to choose from. But, depending on our review directory will make it possible for you to cut down the selection steps by showing all main products in a single location.

For instance, you can compare ManageEngine ServiceDesk and Saleswah CRM for their features and overall scores, namely, 8.7 and 8.0, respectively. Furthermore, you can compare which product has superior general user satisfaction rating: 100% (ManageEngine ServiceDesk) and 100% (Saleswah CRM) to learn which solution is better for your company. Don’t simply buy the service with the cheapest price, but the service that offers the best value for your money.

Users who want to save some time or need a Service Desk Software suggestion from our experts might want to examine these top choices for the current year: Samanage, Freshservice, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $17

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account Management
  • Contact Management
  • Interaction History
  • Appointments, Tasks, and Deals
  • Quotes, Invoices, and Proposals
  • Email Marketing
  • Reports and Dashboards
  • Asset Management
  • Contracts Management
  • Contact Management
  • Spare Parts Management
  • Ticket Management
  • Mobile-app based visit Management
  • Reports and Dashboard
  • Mobile App-based Visit Management
  • Customer Database
  • Tertiary Sales Process

Pricing Info

Saleswah CRM offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Sales CRM – $17/user/month (annual billing)

  • Contact management
  • Customer profiling and history
  • Hierarchy and territory management
  • Appointments, Tasks scheduling & tracking
  • Sales target setting/ tracking
  • Lead to deal progression
  • Funnel and forecasts
  • Lead generation campaigns on email
  • Quotes/ proposals
  • Order booking
  • Dashboards and reports

Service – $17/user/month (annual billing)

  • Volume licensing plans available
  • Installed base details and history
  • Site location and history
  • Shipment, installation
  • Repair and PM calls scheduling & tracking
  • Warranty tracking
  • Contract management
  • Service quotes
  • Visit management
  • Hierarchy and territory management

Supply – $4/user/month (annual billing)

  • Volume licensing plans available
  • Generate demand from the grass-roots
  • Customer profile and history
  • Contact profile and interaction history
  • Mobile based salesforce tracking
  • Visit plan scheduling
  • Visit tracking
  • Automated Daily/ weekly/ monthly reports
  • Attendance management
  • Location and time
  • Visit notes
  • Sample giving and tracking

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Saleswah CRM integrates with the following business systems and applications:

  • G-Suite (Google Contacts, Maps, and Calendar)
  • Microsoft Outlook
  • Facebook
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Saleswah is a versatile and often user configurable CRM software platform for managing large teams, territories for business growth and customer satisfaction.

Company Email

sales@saleswah.com

Contact No.

Company's Address

C-12 Sector 2 (1st Floor)
NOIDA 201301
India

In the event you continue having doubts about which app will perform best for your company it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular each product is and how extensive is its online presence. For instance, in case of Facebook ManageEngine ServiceDesk has 15368 likes on their official profile while Saleswah CRM profile is liked by 58 people.

Page last modified