Compare Remedyforce vs. ManageEngine ServiceDeskWe are here to simplify the process of reviewing Help Desk Software products for you. For example, on this page you can verify the overall performance of ManageEngine ServiceDesk (8.7) and compare it with the overall performance of Remedyforce (8.1). It's also possible to match their overall user satisfaction rating: ManageEngine ServiceDesk (100%) vs. Remedyforce (83%). Furthermore, lexamine their services thoroughly to determine which product can better deal with your company’s requirements. In general, any business solution has to let you to quickly see the big picture, all the while offering you easy access to the details. We did our best to review all popular Service Desk Software products that you can find out there, but among them these three caught our special attention: Samanage, Freshservice, Zendesk.
|Quote-based||Monthly payment | One-time payment | Quote-based|
Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Hallmark, Lufthansa, GE, Intel, Airbus|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
|List of Features|
List of Features
|Learn more about Remedyforce pricing||Learn more about ManageEngine ServiceDesk pricing|
Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Professional (IT Help Desk + Asset)
Enterprise (IT Help Desk + Asset + ITIL)
Page last modified
All the data, information and opinions that we offered in this analysis were collected from official company sites, advertising resources available online, actual experience from real customers as well as our personal direct use of each software by a professional reviewer. We put a lot of effort to extensively study each solution, as a result we not only test it on our own, but we also match our findings with opinions of other members from the SaaS community.