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Compare ManageEngine ServiceDesk vs Qobrix CRM

What is better ManageEngine ServiceDesk or Qobrix CRM? You have such a huge number of CRM Software options in today’s state of that industry that choosing the right product may be overwhelming. On our comparison page, you can easily compare the functions, pricing terms, available plans, and more details of ManageEngine ServiceDesk and Qobrix CRM.

You can assess their score (8.7 for ManageEngine ServiceDesk vs. 8.0 for Qobrix CRM) and user satisfaction level (100% for ManageEngine ServiceDesk vs. N/A% for Qobrix CRM). The scores and ratings give you an overall idea how both these software products perform. In addition, check if the application can integrate with existing business apps to ensure greater productivity.

Our team put a lot of effort to prepare reviews of all popular Service Desk Software solutions available on the market, but among them these three caught our special attention: Freshservice, Zendesk, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Qobrix FX

  • Forex CRM System
  • Trader’s Cabinet
  • Member’s Area
  • Forex Websites
  • Forex Integrations

Qobrix RE

  • Real Estate CRM System
  • Property Management
  • Document Management
  • Content Management
  • Client Portal
  • Agent Portal
  • White Label System
  • Real Estate Websites

QobrixHUB

  • Dashboards
  • User Authentication and Access Control Management)
  • Articles (News, Announcements)
  • Forums
  • Documents
  • Galleries
  • FAQs
  • Video content
  • Sliders

Pricing Info

Quobrix’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

XM.com, Argus FX, Trust One

Integrations

Qobrix provides an API for all integrations and integrates easily with any kind of API from 3rd party providers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

QobrixCRM is a powerful and flexible generic CRM System that is configured to work around your exact processes.

Company Email

Company's Address

International House
1-6 Yarmouth Place
Mayfair, London W1J 7BU
United Kingdom

In case you are still having doubts about which product will be best for your business it may be a sound idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular every software is and how large is its online presence.For instance, if you check ManageEngine ServiceDesk LinkedIn page you’ll find out that they are followed by 3941 users. In case of Qobrix CRM the volume of followers on their LinkedIn page is 68.

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