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Compare ManageEngine ServiceDesk vs Qlik Sense

What is better ManageEngine ServiceDesk or Qlik Sense? When comparing ManageEngine ServiceDesk and Qlik Sense, you can easily see which CRM Software product is the more effective alternative. This means that your business can select the most productive and useful program. You can examine the details, such as available tools, prices, plans offered by each vendor, offer stipulations, etc.

We also let you check their general scores to know which one appears to be more beneficial for your firm. ManageEngine ServiceDesk has 8.7 points for overall quality and 100% rating for user satisfaction; while Qlik Sense has 8.9 points for overall quality and 96% for user satisfaction. You can also assess which software company is more reliable by sending an an email question to both vendors and find out which company replies without delays.

In case you you want to quickly locate the best Service Desk Software according to our experts we recommend you try out one of these services: Zendesk, Freshservice, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag-and-drop visualizations
  • Smart Search feature
  • Fast and reliable connections to multiple data sources
  • Access to real-time analytics anytime, anywhere
  • Data storytelling functionality
  • Self-service simplicity
  • Shared Object Library
  • Progressive Creation
  • Managed Data Connections
  • Rapid Development Environment
  • Powerful Open and Standard APIs
  • Multi-source data integration including big data
  • Manageability
  • Enterprise-level security
  • Scalability

Pricing Info

Contact Qlik Sense directly to discuss pricing details and get a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fila, Cisco, McAfee, Canon, Qualcomm

Integrations

Qlik is source agnostic and can integrate with virtually any data source.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A smart and user-friendly analytics tools that can generate personalized reports and very detailed dashboards in an instant.

Company Email

Company's Address

150 North Radnor Chester Road, Suite E-120, Wayne, PA 19087, United States

It may not always be enough to just compare ManageEngine ServiceDesk and Qlik Sense against each other. Although useful features, pricing plans and customer experience are all important and should be included when making a final decision, you should also take a look at the recognition and awards won by every app. Frequently a less known software may turn out to be an excellent choice that was distinguished with B2B awards such as our Supreme Software Award which proves that in spite of smaller market popularity it’s a significant rival to the apps that rule the market.

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