What is better ManageEngine ServiceDesk or PeopleSoft? When scouting for the ideal IT Asset Management Software for your company our recommendation is that you compare the functions, pricing, along with other essential details concerning the product and vendor. Here, you can examine the similarities and distinctions between ManageEngine ServiceDesk (overall score at 8.7 and user satisfaction at 100%) and PeopleSoft (overall score at 8.9 and user satisfaction at 99%).
You may also look at their particulars elements, for example services, plans, costs, terms, etc. What is more, analyze the terms carefully for information on extra charges, including, installation, separate helpdesk support, upgrade fees, storage fees, and more.
We realize that not all businesses have enough time to scrutinize a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Service Desk Software category are: LiveAgent, Zendesk, Freshservice.
Multi language support coupled with smooth API integration
Solid Knowledge Base
Self Service Portal with password security
Modifiable help desk system
Service Level Agreements
Flexible ticket management
Mobile support compatibility with iPhone, iPad, and Android apps
Multiple channel support
Flexible out-of-the-box integrations with 3rd party apps
Easy & effective asset management
Effective incident and problem management
Pricing Info
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
Built with advanced technologies: integration, workflow, and online analytical processing
Workforce Management
Managerial time reporting
Automated leave planning
Optimized workforce scheduling
Labor Rules and Monitoring
Use labor policy rules leveraging the natural language capability provided by Oracle Policy Automation
Simulation, test, and deployment of new or updated Time and Labor policy rules leveraging integration to Oracle Policy Automation
Real-time analysis and exception alerts of overtime, unplanned absences, and other critical labor data
Prepackaged overtime legislative and regulatory Time and Labor rules
Workforce Service Delivery
End-to-end delivery of HR service to employees
Integrated HR self-service tools
Centralized, global store of employee data
Internal HR helpdesk for employee self-service
Comprehensive solution for planning and delivering HR programs and surveys
Talent Management
Global Manager Desktop for compensation administration
Track and monitor performance, learning, and development
Integrated solution for succession planning
World-class recruiting and career search tools for candidates, recruiters, and managers
Pricing Info
PeopleSoft HCM pricing is based on the product/solution, component license, software update license and support, license metric, and number of users. You can contact the vendor for more details and to request a quote.
PeopleSoft HCM integrates with other PeopleSoft applications such as PeopleSoft Learning Management, PeopleSoft Workforce Analytics, and PeopleSoft Financials. PeopleSoft HCM also integrates with other third-party applications. The platform uses various integration technologies to send and receive data.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PeopleSoft is a software solution that allows you to create a global collection of HR data and improve your business procedures.
It may not always be enough to simply compare ManageEngine ServiceDesk and PeopleSoft with each other. Even though reliable tools, pricing and customer comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by each service. In many cases a less popular software may turn out to be a great choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that despite lesser market popularity it’s a significant rival to the services that dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website.
Our rankings can be filtered by:
Sponsored: vendors bid for position here and products are sorted based on the amount of that bid.
SmartScore: products are sorted based on our SmartScore rating.
User Reviews: products are sorted based on ratings from user reviews.
Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in an effort to give you reliable advice that will enable you to make well-informed purchase decisions.
