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Compare ManageEngine ServiceDesk vs myfairtool

What is better ManageEngine ServiceDesk or myfairtool? Buying the most effective CRM Software for your organization is vital to increasing your company’s productivity. In our platform, it is simple to assess numerous solutions to see which one is the ideal software for your needs. Here you can match ManageEngine ServiceDesk vs. myfairtool and examine their overall scores (8.7 vs. 5.8, respectively) and user satisfaction rating (100% vs. N/A%, respectively).

You can even browse the specifics of pricing, terms, plans, functions, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, choose the software which helps you to add/remove features and price terms to match your sales growth or lack of it.

Our team put a lot of effort to review all popular Service Desk Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshservice, LiveAgent.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 5.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Event Planner
  • Budget Calculator
  • Individual Targets
  • Email Templates
  • Tags
  • Digital Library
  • QR Codes
  • Company Page
  • Twitter Promotion
  • Meetings Scheduler
  • Cards Scanner
  • lead Capture
  • Offline Access
  • CRM
  • Instant Follow-Up
  • Email Tracker
  • Data Export
  • Analytics Dashboard
  • Multiple Accounts

Pricing Info

A single license for myfairtool covers one event for one company and costs $99. For that price, you will enjoys unlimited data capture, unlimited devices connected and unlimited data access.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Myfairtool integrates with the following business systems and applications:

  • Microsoft Outlook
  • Salesforce
  • Zoho

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online exhibition software for your entire team to help you manage your event from budgeting to return on investment, all in one place.

Company Email

Contact No.

Company's Address

In case you continue having doubts about which app will be best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how wide is its online presence. For example ManageEngine ServiceDesk Twitter account has currently 3405 followers. At the same time myfairtool Twitter is followed by 3179 users.

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