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Compare ManageEngine ServiceDesk vs myfairtool

What is better ManageEngine ServiceDesk or myfairtool? Purchasing the right CRM Software product is as simple as evaluating the solid and poor characteristics and terms offered by ManageEngine ServiceDesk and myfairtool. Here it's also possible to match their general scores: 8.7 for ManageEngine ServiceDesk vs. 8.0 for myfairtool.

Or you can verify their general user satisfaction rating, 100% for ManageEngine ServiceDesk vs. N/A% for myfairtool. We suggest that you spend some time to study their differences and figure out which one is the better option for your company. Likewise, keep in mind to factor in your company’s or industry’s special situation, for example, a multilingual software for a global company or a mobile app to help you work on the go.

In case you you need to quickly find the best Service Desk Software according to our experts we suggest you take a look at these services: Zendesk, Samanage, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 5.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Event Planner
  • Budget Calculator
  • Individual Targets
  • Email Templates
  • Tags
  • Digital Library
  • QR Codes
  • Company Page
  • Twitter Promotion
  • Meetings Scheduler
  • Cards Scanner
  • lead Capture
  • Offline Access
  • CRM
  • Instant Follow-Up
  • Email Tracker
  • Data Export
  • Analytics Dashboard
  • Multiple Accounts

Pricing Info

A single license for myfairtool covers one event for one company and costs $99. For that price, you will enjoys unlimited data capture, unlimited devices connected and unlimited data access.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Myfairtool integrates with the following business systems and applications:

  • Microsoft Outlook
  • Salesforce
  • Zoho

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online exhibition software for your entire team to help you manage your event from budgeting to return on investment, all in one place.

Company Email

Contact No.

Company's Address

No CRM Software will be able to cover all the needs of a company. Though main features of ManageEngine ServiceDesk and myfairtool are obviously a priority you should also thoroughly study the integrations supported by every software. In many cases your team will already be using various kinds of B2B software in your company and it’s definitely more beneficial to choose solutions that integrate well with one another. If you do that you can guarantee a smooth exchange of data between your teams and apps, which can significantly reduce time spent on migrating between one software and the other.

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