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Compare ManageEngine ServiceDesk vs Less Annoying CRM

What is better ManageEngine ServiceDesk or Less Annoying CRM? With different functionalities, pricing, conditions, and more to check, choosing the best CRM Software for your company is challenging.

However by using our system, you can easily match the functions of ManageEngine ServiceDesk and Less Annoying CRM together with their general rating, respectively as: 8.7 and 8.9 for overall score and 100% and 82% for user satisfaction. You can also evaluate them feature by feature and see which software is a better fit for your enterprise. Don’t forget to get a free trial first before getting a plan to experience how the program works in real scenarios.

People who are pressed for time or need a Service Desk Software recommendation from our experts may want to take a look at these top choices for the current year: Freshservice, Samanage, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 82%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Management
  • Calendar and Tasks
  • Leads and Pipelines
  • Work with Multiple Users
  • Easy Customization
  • Hosted in the Cloud
  • Log Email Conversations
  • Easy Importing
  • Daily Agenda Emails
  • One-click Export

Pricing Info

Less Annoying CRM offers a simple pricing of $10 per user per month. There are no upsells, no complicated plans, and no strings attached. Plus, you can try it free for 30 days.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

London Travel Clinic, Green Light Booking LLC, Canada Purple Shield

Integrations

Less Annoying CRM integrates with the following business systems and applications:

  • MailChimp
  • Google Calendar
  • Google Contacts

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, and calendars from a single web app.

Company Email

help@lessannoyingcrm.com

Contact No.

Company's Address

Less Annoying Software, LLC
1017 Olive St. #801
St. Louis, MO 63101
USA

Both ManageEngine ServiceDesk and Less Annoying CRM were evaluated by a team of independent B2B experts who conducted a thorough analysis of all key aspects of each product. Their final rating was prepared by means of unique SmartScore model which provides an individual partial score to every element like: main features, client support, mobile device support, security, user satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only thing essential to a company so we make sure we pay attention to all sides of a product prior to giving it a final score.

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