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Compare ManageEngine ServiceDesk vs intelligentcontract

What is better ManageEngine ServiceDesk or intelligentcontract? Comparing products to find the best Contract Lifecycle Management Software need not be complicated. On our review platform, it is possible to match ManageEngine ServiceDesk and intelligentcontract and quickly analyze their distinct features. We allow you to take a look at their capabilities, supported devices, level of support, costs, terms, and much more.

It's also possible to assess their overall score (8.7 for ManageEngine ServiceDesk vs. 8.0 for intelligentcontract) and overall customer satisfaction level (100% for ManageEngine ServiceDesk vs. N/A% for intelligentcontract). Devote time to examine your leading choices and see which one is best for your company. Likewise, you must consider the software vendor’s background; can they be relied upon and will they still be on the market a few years from now?

Users who want to save some time or want a Service Desk Software advice from our team might want to investigate these top choices for this year: Zendesk, Freshservice, Samanage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Upload Documentation and Search Content
  • Renewal Management
  • Data Import
  • Customization of Fields and Layout
  • To-Do Management
  • Intuitive Control
  • Custom Views
  • Foreign Currency Management
  • Archive Vault
  • Framework
  • Manage Custom Logos
  • Document Library
  • Online Electronic Signatures
  • Full Security Model
  • Internal Approval
  • Collate Notes
  • Amendment Management
  • Key Performance Indicators
  • Invoice Tracking
  • Risk Management
  • Sub-Contracts
  • Improved Supplier Management
  • Read-Only Users
  • Confidential Contracts
  • Shadow Users
  • Feature Visibility
  • Review an Audit of Changes
  • Custom Dashboard and Reports
  • Export and Print Anywhere
  • Reporting with Export to Excel
  • Organization Structure
  • Multi-Site Support
  • Session Management

Pricing Info

intelligentcontract offers various plans to suit various needs. It also has an enterprise pricing available only for an annual subscription.

Free – $0

  • 25 contracts

Team – $59/user/month or $49/user/month (billed annually)

  • 250 contracts

Professional – $109/user/month or $99/user/month (billed annually)

  • 1,000 contracts

Enterprise – $99/user/month (billed annually)

  • Minimum of 10 users
  • Unlimited contracts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Subway, Wesleyan, Ingersoll Rand

Integrations

IntelligentContract integrates with the following business systems and applications:

  • MS Office 365
  • Google SSO
  • OneLogin
  • AdobeSign

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A smart and intuitive cloud-based contract management software that secures all contracts and related documents and stores them in a very accessible centralized location.

Company Email

support@intelligentcontract.com

Contact No.

Company's Address

Cloud 9 Software Limited
Suite 9, 1 Derby Square
Liverpool, L2 9QR
United Kingdom

When you choose a service that you believe will work best for your company you shouldn’t just limit yourself to what professionals have to say about it. In many cases personal experience with the solution may change, depending on your own preferences and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a reliable overview of how actual users of ManageEngine ServiceDesk and intelligentcontract estimate their experience with the product. Our algorithm is built around detailed analysis of product appearances on other websites, social media as well as blogs, so you are going to get a complete and reliable overview of what other users think about every product. In this case ManageEngine ServiceDesk has a total satisfaction rating at 100% while for intelligentcontract N/A% of users say they had a positive experience with it.

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