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Compare ManageEngine ServiceDesk vs Fundly CRM

What is better ManageEngine ServiceDesk or Fundly CRM? Comparing products for the top CRM Software need not be tough. On our review platform, it is possible to match ManageEngine ServiceDesk and Fundly CRM and promptly evaluate their distinct features. We allow you to check their uniqe benefits, supported devices, support service, prices, terms, and much more.

You can also examine their overall score (8.7 for ManageEngine ServiceDesk vs. 7.5 for Fundly CRM) and overall customer satisfaction level (100% for ManageEngine ServiceDesk vs. 100% for Fundly CRM). Devote time to examine your best options and discover which one is right for your company. You should also check the software vendor’s business viability; can you count on them and will they still be operating in the future?

Users who want to save some time or would like to get a Service Desk Software advice from our experts might want to investigate these top choices for this year: Freshservice, Zendesk, Samanage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $55

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Donor management
  • Events management
  • Task and interaction capabilities
  • Manage pledges and grants within NPE platform
  • Reporting capabilities
  • Ease of communication
  • Membership management
  • Custom web pages

Pricing Info

Fundly CRM offers five SMB/enterprise pricing plans, billed annually or per month. Give the details a look, and select the best plan for your needs:

Easy Launch – $55/month

  • Core Features
  • 1 Concurrent User
  • 1000 Contacts
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support
  • 1 Hour Free Web Training

Easy start – $110/month

  • Core Features
  • Unlimited Users  
  • 5,000 Contacts
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support
  • 1 Hour Free Web Training

Easy grow – $220/month

  • Core Features
  • Unlimited Users  
  • 10,000 Contacts
  • 2 Hour Free Web Training
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support

Easy go – $360/month

  • Core Features
  • Unlimited Users
  • 25,000 Contacts
  • 3 Hour Free Web Training
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support

Easy pro – $550/month

  • Core Features
  • Unlimited Users
  • 50,000 Contacts
  • 4 Hour Free Web Training
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ceres Community Project, BATS Theater, Flagler Humane Societ

Integrations

Currently, Fundly CRM integrates with a variety of CMS and email service providers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Fundly is a one stop shop for all fundraising needs. Improves efficiency in campaigns, interaction with donors and helps organizations to raise more money.

Company Email

info@nonprofiteasy.com

Contact No.

Company's Address

1300 Valley House Dr Suite 100-39,
Rohnert Park, CA 94928
USA

It may not always be sufficient to just compare ManageEngine ServiceDesk and Fundly CRM against one another. Although reliable features, pricing and customer comments are all crucial and should be included when making a final decision, you should also check out the recognition and awards claimed by every product. Very often a less popular solution may turn out to be an amazing choice that was a winner of many SaaS awards such as our Great User Experience Award which proves that in spite of smaller market presence it’s a worthy rival to the apps that rule the market.

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