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Compare ManageEngine ServiceDesk vs Damnlist

What is better ManageEngine ServiceDesk or Damnlist? Selecting the best CRM Software for your organization is complicated with various functions, choices, and terms to check. However, relying on our website will allow you to simplify the selection steps by reading all crucial apps in a single place.

For example, you can compare ManageEngine ServiceDesk and Damnlist for their functions and overall scores, namely, 8.7 and 8.0, respectively. Furthermore, you can see which product has higher general user satisfaction rating: 100% (ManageEngine ServiceDesk) and 100% (Damnlist) to determine which software is the better choice for your business. Don’t just pick the service with the lowest price, but the service that has the best value.

Our team put a lot of effort to prepare reviews of all popular Service Desk Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshservice, Samanage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customization Options
  • Excel Friendly
  • Email and SMS Optimzed
  • Collaboration Features
  • API
  • Client Details
  • Assets
  • Notes
  • Categories
  • Calendar
  • Files
  • Sales
  • Support
  • Client Panel
  • Diagnostics

Pricing Info

Damnlist is available in the following payment plans:

Basic Plan: Always FREE

  • Unlimited lists
  • Unlimited clients
  • Unlimited users
  • 100MB storage
  • 5 sms / per month

Premium Plan: $49/month

  • Everything from basic plan
  • + 5GB storage
  • + 100 sms / per month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Damnlist is designed to fit all you need on single card, no distractions, no tabs, just data. It's damn quick to read and very functional.

Company Email

info@damnlist.com

Contact No.

Company's Address

London
United Kingdom

If you test various CRM Software software you shouldn’t simply study their features list and provided pricing plans. Pay attention to the fact that the solution should be matching your work processes and team so the more flexible their offer the better. Learn what OSes are supported by ManageEngine ServiceDesk and Damnlist and make sure you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and countries are supported, as this might be a critical factor for many companies.

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