MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare ManageEngine AssetExplorer vs SapphireIMS

What is better ManageEngine AssetExplorer or SapphireIMS? Specific businesses need different types of IT Asset Management Software. To learn which solution meets your requirements, think of assessing various solutions feature by feature an taking into consideration their conditions and pricing. Likewise, you may get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.

The results are: ManageEngine AssetExplorer (8.5) vs. SapphireIMS (8.2) for all round quality and performance; ManageEngine AssetExplorer (100%) vs. SapphireIMS (N/A%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a better choice for your company. One simple but effective tip is to write the pros and cons of both solutions next to each other and see which software comes on top.

Our experts made sure to review all popular IT Asset Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: ServiceNow Asset Management, Salesforce Service Cloud, Infor EAM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $955

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Flash Charts
  • Asset Scanning and Recovery
  • Purchase Order and Contracts Management
  • Asset Life Cycle Monitoring
  • Hardware and Software Inventory
  • Remote Access
  • Cause Analysis and Impact Monitoring
  • Software Asset Management and License Compliance

Pricing Info

ManageEngine AssetExplorer offers an enterprise pricing plan of $955 for 250 IT shotassets.

 

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pentec Health, Toshiba, Market Wire

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets from Planning to Disposal.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Depreciation scheduler
  • Powerful CMDB
  • Asset relationships and hierarchy
  • Configurable workflows
  • Automate topology mapping
  • Missing agent reconciliation
  • Offline and internet-based inventory
  • Inventory change tracking
  • Software deployment
  • Patch management
  • Power management
  • Process and task automation
  • Remote control
  • Detailed software inventory
  • Software blacklisting
  • Software metering
  • Microsoft MLS import
  • License and contract expiry notification

Pricing Info

SapphireIMS doesn’t publish its pricing details. Contact the vendor to obtain your enterprise pricing quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, Bharat Forge, Samsung

Integrations

No information provided

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An end-to-end asset management software for small, mid and large organizations looking to track the baseline change with a comprehensive ITAM solution.

Company Email

sales@sapphireims.com

Contact No.

Company's Address

Tecknodreams Software Consulting Pvt. Ltd.
#15, 3rd Floor J.P. Nagar 3rd Phase,
Bannerghatta Road, Bangalore-560 078

Freshservice

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

In case you continue having doubts about which solution will perform best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular a given solution is and how wide is its online presence.For example, if you look at ManageEngine AssetExplorer LinkedIn profile you’ll see that they are followed by 3467 people. In case of SapphireIMS the volume of followers on their LinkedIn page is 127.

Page last modified