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Compare ManageEngine AssetExplorer vs MantisBT

What is better ManageEngine AssetExplorer or MantisBT? Today’s corporations need the most effective IT Management Software product to continue to be competitive. On this page we help you with choosing the best tool, by allowing you to examine ManageEngine AssetExplorer and MantisBT down to the very details of their individual modules.

You may as well check our general scoring values, which rate the software all round quality and performance. ManageEngine AssetExplorer got a 8.5 score, while MantisBT has a score of 8.2. Likewise, you may compare their general user satisfaction rating: 100% (ManageEngine AssetExplorer) against 88% (MantisBT). Don’t forget to choose the application that best answers your most urgent issues, not the solution with the higher number of features.

In the event you need to quickly locate the optimal IT Asset Management Software according to our experts we suggest you take a look at one of these solutions: Infor EAM, Salesforce Service Cloud, ServiceNow Asset Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $955

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Flash Charts
  • Asset Scanning and Recovery
  • Purchase Order and Contracts Management
  • Asset Life Cycle Monitoring
  • Hardware and Software Inventory
  • Remote Access
  • Cause Analysis and Impact Monitoring
  • Software Asset Management and License Compliance

Pricing Info

ManageEngine AssetExplorer offers an enterprise pricing plan of $955 for 250 IT shotassets.

 

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pentec Health, Toshiba, Market Wire

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets from Planning to Disposal.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Notifications
  • Plug-ins
  • Revision control system integration
  • Full text search
  • Audit trails of changes made to issues
  • Revision control of text fields and notes
  • Roadmaps
  • Changelogs
  • Graphing of relationships between issues
  • Sponsorship of issues
  • Wiki documentation integration
  • Project Management & TimeTracking with CodevTT
  • Localized dozens of languages on translatewiki.net

Pricing Info

MantisBT pricing is available on a by quote base only. Contact MantisBT directly for more detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Freelock Computing, Tetra Tech Inc., EnOcean

Integrations

MantisBT offers integration with the following business systems and applications:

  • Cgit
  • GitHub
  • Gitweb
  • HgWeb
  • SourceForge
  • WebSVN
  • RhodeCode

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power.

Company Email

Contact No.

Company's Address

Salesforce Service Cloud

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates

Pricing Info

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo

Integrations

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted customer service platform for faster, smarter customer support.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA

It may not always be enough to simply compare ManageEngine AssetExplorer and MantisBT against one another. Even though useful features, pricing plans and user comments are all important and should be considered when making a final decision, you should also check out the recognition and awards won by each product. In many cases a less popular service may turn out to be an excellent choice that was a winner of many industry awards such as our Experts’ Choice Award which proves that in spite of limited market popularity it’s a significant rival to the services that rule the market.

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