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Compare ManageEngine Applications Manager vs PagerDuty

What is better ManageEngine Applications Manager or PagerDuty? With different features, pricing, terms, and more to compare, choosing the best IT Management Software for your company is challenging. But making use of our system, it's easy to match the functions of ManageEngine Applications Manager and PagerDuty including their general SmartScore, respectively as: 9.0 and 8.9 for overall score and 98% and 97% for user satisfaction.

You can also compare them feature by feature and see which software is a better fit for your enterprise. Don’t forget to get a trial version first prior to getting a plan to see how the solution performs in practical situations.

We know that not all people have the time to try out a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the IT Management Software category are: Norton Security, Avira Antivirus Server, Cloudflare.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Transaction Monitors
  • App Server Monitors
  • Database Monitors
  • NoSQL Monitors
  • Middleware/Messaging Monitors
  • Web Services/SOA
  • Services
  • Server Monitors
  • Virtualization Monitors
  • Cloud Monitors
  • ERP Monitors
  • Windows Monitors
  • Integration
  • Mobile Apps
  • Application Discovery and Dependency Mapping (ADDM)
  • User Defined Custom Monitors
  • Fault Management
  • Anomaly Detection
  • SLA Management
  • Capacity Planning
  • SSL Certificate Monitoring
  • Rest APIs
  • Scalability

Pricing Info

ManageEngine Applications Manager pricing starts at $945. You need to call the vendor to talk to their Product Specialist or request a price quote from their sales team using the contact form on the product website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase and Co., MetLife, Hallmark

Integrations

  • ManageEngine ServiceDesk Plus
  • ServiceNow
  • Site24x7
  • ManageEngine Analytics Plus
  • ManageEngine OpManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications.

Company Email

eval-apm@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Event Grouping & Enrichment
  • Reliable & Rich Alerting
  • Scheduling & Automated Escalations
  • Mobile Incident Management
  • Real-Time Collaboration
  • System & User Reporting
  • Always-On, Guaranteed Delivery
  • Enterprise-Grade Security & Controls
  • Service Grouping

Pricing Info

Lite Plan – $9/month/user (annual billing) or $10/month/user

  • Unlimited SMS, Phone Alerts (USA and Canada)
  • Reliable Alerting
  • 100+ Integrations
  • Automatic Escalation
  • Support Knowledge Base

Basic Plan – $29/month/user (annual billing) or $34/month/user

  • All Lite Plan features
  • 25 Global SMS and Phone Alerts
  • On-call Schedules
  • Incident Urgencies
  • Email Support
  • 500 API Requests Monthly
  • 1 Year Data Retention

Standard Plan – $49/month/user (annual billing) or $59/month/user

  • All Basic Plan features
  • Unlimited Global SMS and Phone Alerts
  • Enterprise Integrations
  • Advanced Analytics
  • Single Sign-on
  • Team Organization
  • Unlimited API Requests
  • Custom Incident Urgencies
  • Phone + Email Support
  • Unlimited Data Retention
  • Service Agreements

Enterprise Plan – $99/month/user (annual billing)

  • All Standard Plan features
  • Dedicated Customer Success Manager
  • Customized SLAs
  • Unlimited Read-Only Users
  • Downtime Insurance Protection

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AirBNB, Okta, E-Harmony

Integrations

PagerDuty integrates with many business systems and applications including:

  • Ansible
  • Apica
  • App Dynamics
  • App Formix
  • Aruba
  • Catchpoint
  • Bitium
  • BMC Remedy
  • Desk.com
  • Flowdock
  • Freshservice Gitter
  • Glip
  • Demisto
  • Crashlyticcs
  • Ghost Inspector
  • Honeybadger
  • HP Sitscope
  • Kayako
  • Keynote
  • Intellinote
  • LogicMonitor
  • MailHop
  • Microsoft Azure
  • Monitis
  • Okta
  • Slack
  • Raygun
  • Opsee
  • Zapier
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Company Email

support@pagerduty.com

Contact No.

Company's Address

600 Townsend St., #200
San Francisco, CA 94103

You shouldn’t count on exclusively a broad range of functionalities and flexible pricing packages from a credible IT Management Software. Almost as significant as main features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about ManageEngine Applications Manager or PagerDuty, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you can enjoy individual training or at the very least an FAQ you can use.

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