Compare MailPro+ vs. Vocalcom Cloud Contact Center

If you need to have a convenient way to find out which Communications Software product is better, our exclusive algorythm gives MailPro+ a score of 8.0 and Vocalcom Cloud Contact Center a score of 8.4 for total quality and performance. At the same time, MailPro+ is rated at 100%, while Vocalcom Cloud Contact Center is rated 99% for their user satisfaction level. You can also examine their product details, such as functions, tools, options, plans, pricing, and many more. Find out if the application can customize some of its workflows to make sure it matches your own business procedures. In the event you need to quickly locate the more reliable Email Management Software according to our experts we advise you examine these solutions: Yesware, Front, Zoho Mail.
Product

MailPro+

VS

Vocalcom Cloud Contact Center

VS

MailPro+ screenshot Vocalcom Cloud Contact Center screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

99% ?

Cost

Cost

$299

€65

Price Scheme

Price Scheme

One-time payment Monthly payment | Annual Subscription
Full Review

Full Review

Product Info

Product Info

MailPro+ is a unified solution for parsing, analyzing, and migrating email data of varied clients.
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Useful Links
Pricing Details

Pricing Details

Learn more about MailPro+ pricing Learn more about Vocalcom Cloud Contact Center pricing
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Prominent Customers

Prominent Customers

Tata, Honeywell, Cisco, Apple Hyundai, McDonald's, Orange, GazMetro
Phone No.

Phone No.

+971 4 446 41 00
Contact Address

Contact Address

2105 E Murray Holladay Rd #2
Holladay, UT 84117
USA
25 rue Balzac,
75008 Paris,
France
Types of Support

Types of Support

Live Support
Phone Live Support
OS Supported

OS Supported

Windows
Windows
Android
iPhone/iPad
Web-based
Cost Details

Cost Details

MailPro+ offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

MailPro+ Personal License – $299

  • Convert Unlimited Files
  • 2 Systems
  • Single Geographical Area
  • Bulk Conversion Support
  • 24×7 Technical Support

MailPro+ Business License – $499

  • All Personal features
  • Multiple Systems
  • Unlimited Technical Support

MailPro+ Enterprise License – $4,999

  • All Business features
  • Multiple Branches of Organization

Vocalcom offers four packages:

Click2Start: €65/concurrent user/month (billed annually)

  • €75 billed per month or €0.035 billed per minute
  • Up to 25 agents
  • WebRTC-enabled. Your agents can be located anywhere
  • Tight IVR/ACD integration
  • Configurable call recording
  • Supervisor portal on-the-go

Business Plus: €99/concurrent user/month (billed annually)

Everything in Click2Start, Plus:

  • CRM auto-sync
  • Dynamic routing (CLID or data-driven and CRM-based)
  • Click-to-call back from the web
  • Power and predictive dialing
  • All-in-one KPIs, analytics, and reporting

Entreprise: €145/concurrent user/month (billed annually)

Everything in Business+, plus:

  • Routing using full context
  • Unlimited email, chat, and social accounts
  • Omni-channel real time SLA management
  • Real-time customer surveys
  • Disaster recovery

Premium: €250/concurrent user/month (billed annually)

Everything in Entreprise, plus:

  • Quality and customer experience management
  • Workforce Management (WFM)
  • Speech and text analytics
  • Sales acceleration platform
  • Dedicated account manager
List of Features

List of Features

MailPro+ FEATURES

  • Email Migration
  • Email Conversion
  • Email Archiving
  • Email e-Discovery
  • Email Recovery

Vocalcom Cloud Contact Center FEATURES

  • Automatic CTI screen pops
  • Click to call meeting, click-to-chat, click-to-video
  • Complete browser-based multichannel agent desktop – WebRTC
  • Context based call scripting
  • Customer feedback Software and NPS
  • Dynamic call and screen recording
  • Internal knowledge base
  • Multichannel skills-based routing
  • No hardware to buy. Total security and reliability
  • Out-of-the-box CRMs integration
  • Predictive, progressive, and preview dialing
  • Proactive service notifications
  • Real time contextual routing
  • Simply configure, provision, and monitor your call center
  • Single click agent monitoring and reporting
  • Social media customer engagement
  • Social monitoring and engagement
  • Tight IVR/ACD integration
  • Workforce optimization and quality management
Available Languages

Available Languages

USA, UK, Canada, International USA, UK, Canada, Germany
Supported Integrations

Supported Integrations

No information available.

Vocalcom Contact Center Software integrates with the following business systems and applications:

  • Amazon EC2
  • Avaya Aura Call Center Elite
  • BigCommerce
  • Contacts
  • DocuSign
  • Lync Online
  • Magento
  • Microsoft Dynamics CRM Online
  • Oracle CRM On Demand
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • SAP CRM On demand
  • Vocalcom Contact Center Software
  • VoIP / SIP PC Softphone
  • Wordpress
  • Zendesk
  • Zuora

 

Contact Email

Contact Email

support@mailproplus.com
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QUICK LINKS

QUICK LINKS

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It may not always be enough to simply compare MailPro+ and Vocalcom Cloud Contact Center against each other. Even though specific tools, cost and customer experience are all crucial and should be considered when making a final choice, you should also check out the recognition and awards won by each software. In many cases a less popular software may turn out to be a great choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that regardless of smaller market popularity it’s a significant contender to the software that rule the market.