Compare Bright Pattern vs. Lynkos CRM

Various companies demand different types of CRM Software. To find out which one meets your needs, think of evaluating various options feature by feature including their terms and pricing. Likewise, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system. The results are: Lynkos CRM (7.9) vs. Bright Pattern (8.4) for all round quality and functionality; Lynkos CRM (100%) vs. Bright Pattern (97%) for user satisfaction rating. Check out their high and weak points and see which software is a more sensible choice for your company. One simple but effective tip is to write the pros and cons of both services next to each other and find out which app is better. We are aware that not all businesses have the time to examine a large number of different services, so we created a list of suggestions that you may find useful. Our top selections for the Communications Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.
Software

Bright Pattern

VS

Lynkos CRM

VS

Bright Pattern screenshot Lynkos CRM screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

7.9 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

100% ?

Price

Price

$70

$14.99

Price Scheme

Price Scheme

Monthly payment | Annual Subscription | Quote-based Monthly payment | Annual Subscription
Full Review

Full Review

Overview

Overview

Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Simple yet powerful, Lynkos CRM is developed with the small and medium-sized businesses in mind.
Easy Links
Pricing Page

Pricing Page

Learn more about Bright Pattern pricing Learn more about Lynkos CRM pricing
Available Features

Available Features

Bright Pattern FEATURES

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Lynkos CRM FEATURES

  • CRM
  • Business Directory
  • Public Profile
  • Collaboration
  • Analytics
  • Mobile App
  • Online Store
Available Integrations

Available Integrations

Bright Pattern integrates with the following business systems and applications:

  • Salesforce
  • ZenDesk
  • Microsoft Dynamics
  • Oracle RightNow
  • WFM

Lynkos supports integrations with the following business systems and applications:

  • MailChimp
  • Google
  • Facebook
  • MS Excel
  • LinkedIn
  • Highrise
Contact Phone

Contact Phone

+1-855-631-4553 1(646) 775-9068
Types of Clients

Types of Clients

Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Languages Supported

Languages Supported

English, France English, China, Germany, India, Japan
Pricing Plans

Pricing Plans

Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:

Voice Select – $70/month (annual billing) or $90/month (monthly billing)

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting

Professional – $100/month (annual billing) or $120/month (monthly billing)

  • All Voice Select features
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration

Premium – $140/month (annual billing) or $160/month (monthly billing)

  • All Professional features
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers

Enterprise – By quote

  • All Premium features
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

All 3 Lynkos priced plans and its free version include unlimited users, public profile, and online store. Businesses can opt to go with a monthly billing payment scheme or subscribe annually to get discounts. A 30-day free trial is also available for those who want to take the software for a test drive.

Awesome – $14.99/month (annually) or $17.99/month (monthly)

  • 2GB storage
  • Payments
  • Email integration
  • Premium Integrations
  • Data Export

Pro – $39.99/month (annually) or $47.99/month (monthly)

All Awesome features plus:

  • 6GB storage
  • Tasks Automation
  • Analytics
  • Promoted Products
  • Limited Permissions Users
  • Web Forms

Max – $74.99/month (annually) or $89.99/month (monthly)

All Pro features plus:

  • 12GB storage
  • Additional Storage at $5/1GB/month
Company's Address

Company's Address

1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
15 North Mill Street
Nyack New York
NY 10960 United States
Types of Support

Types of Support

Phone
Ticket Training
Phone
Ticket
Vendor Email

Vendor Email

sales@brightpattern.com support@lynkos.com
Popular Clients

Popular Clients

Mercedes-Benz, Hitachi, SPi Global, MTT Avalia, AIVA, BBVA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and experiences that we shared in this table were collected from official company pages, advertising content available online, actual experience from real customers as well as our own everyday use of every service by a professional reviewer. We pay a lot of attention to comprehensively study every product, so we not only test it on our own, but we also compare our findings with experiences of other users from the SaaS community.