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Compare Luminate Online vs Better Impact

What is better Luminate Online or Better Impact? We are here to streamline the whole process of contrasting Donor Management Software products for you. For instance, on this page you can look at the overall performance of Luminate Online (8.0) and compare it with the overall performance of Better Impact (9.1).

You can also match their overall user satisfaction rating: Luminate Online (100%) vs. Better Impact (99%). Likewise, you can read their functions carefully to find out which product can better address your company’s requirements. In general, any business app has to let you to immediately check the big picture, all the while allowing you quick access to the details.

Our team put a lot of effort to review all popular Donor Management Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: NetSuite for Nonprofits, Bloomerang, Network for Good.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Constituents Engagement
  • Email Campaigns
  • Online Fundraising
  • Calendar Events
  • Digital Marketing
  • Peer-to-Peer & Advocacy
  • Integrations
  • Fast Company Reports

Pricing Info

Luminate Online is priced on quote basis, meaning that each company receives a specifically tailored SMB/enterprise pricing package. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Riekes Center for Human Enhancement, Tenement Museum, The Buckley School, Texas Children's Hospital

Integrations

Luminate Online APIs provide ReST-style interfaces intended primarily for integrating Luminate Online content into other websites and creating custom web pages and forms.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Luminate Online Marketing helps you understand your online supporters and improve online fundraising performance.

Company Email

media@blackbaud.com

Contact No.

Company's Address

Blackbaud, Inc.
2000 Daniel Island Drive
Charleston, SC, 29492-7541
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $395

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Volunteer Management
  • Data Import
  • Analytics and Reporting
  • Training sessions
  • Scheduling
  • Screening
  • Tracking
  • Data protection

Pricing Info

There are three enterprise pricing plans available for Volunteer Impact Standard and Volunteer Impact Enterprise package each. Volunteer fee depends upon the number of volunteers you wish to have.

Here are the details:

Volunteer Impact Standard Plan has the following features:

  • Volunteer Time Clock
  • Phone Support
  • Email and Chat Support
  • Unlimited Administrators
  • Smartphone access for volunteers
  • Impact Online Community Membership
  • Knowledge Base

It ranges from $120/50 volunteers to $420/1000 volunteers on annual subscription.

Each of the three plans has subtle variations which influence the price:

Volunteer Impact Standard Plan A ($395 licensing fee)

  • Half hour introductory training

Volunteer Impact Standard Plan B ($695 licensing fee)

  • 4 custom training sessions

Volunteer Impact Standard Plan C ($995 licensing fee)

  • Custom field configuration
  • Custom review before initialization of setup

Volunteer Impact Enterprise Plan

Depending upon the number of volunteers, the Enterprise plan fee can range from $955/1000 volunteers to $ 4200/10000 volunteers. Here are the feature common in all the three plans:

  • Unlimited Administrators
  • Email and Ticket Support
  • Phone Support
  • Contact Imports
  • On site Half day training
  • Knowledge Base

Volunteer Impact Enterprise Plan A ($7500 licensing fee)

  • 10 departmental accounts
  • Migration Consultation

Volunteer Impact Enterprise Plan B ($9500 licensing fee)

  • 10 departmental accounts
  • Migration Consultation

Volunteer Impact Enterprise Plan C ($12000 licensing fee)

  • 20 departmental accounts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Animal Foundation, Great Falls Animal Shelter, Fraser Health

Integrations

Better Impact integrates with the following apps and systems:

  • Microsoft Excel
  • Twitter
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Better Impact is a volunteer management software designed for businesses and non-profit organizations that hold events and seminars on frequent basis.

Company Email

sales@BetterImpact.com

Contact No.

Company's Address

9th Floor, 332 S Michigan Ave,
Chicago, IL 60604
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

No Donor Management Software will manate to cater to all the requirements of a company. While core features of Luminate Online and Better Impact should matter you should also carefully study the integrations supported by every software. In many cases your team will already be using other types of SaaS software in your company and it’s definitely better to opt for solutions that integrate well with one another. That way you can ensure a smooth transfer of information between your teams and services, which can really reduce time wasted on migrating between one service and the next.

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