|Quote-based||Monthly payment | Quote-based|
ContactWorld is a fully-featured cloud contact center solution developed by NewVoiceMedia.
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
|VAX, ClickTravel, Paysafe||WWF, Brightside, Lending Crowd, Spark, Jennings Bet|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
ContactWorld integrates with the following business systems and applications:
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
|Learn more about ContactWorld pricing||Learn more about Logicalware MailManager pricing|
|+44-207-206-8888||+44 131 564 1100|
ContactWorld’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
Regular – £39/agent/month
Complete – £44/agent/month
Enterprise – By Quote
| NewVoiceMedia House|
Jays Close, Basingstoke
Hampshire RG22 4BS
| 23 Manor Pl|
Edinburgh EH3 7DX
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You shouldn’t expect simply a broad set of functionalities and scalable pricing from a well-known Customer Support Software. Almost as crucial as core features is a top-notch customer support. You want to make sure that if you have any questions about Logicalware MailManager or ContactWorld, or you face some problems, or perhaps you’ll need to request a specific change or feature useful to your team you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. It’s also a big plus if you can enjoy individual training or at the very least an FAQ you can use.