MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Loc8 vs Service Fusion

What is better Loc8 or Service Fusion? Finding the right Project Management Software product is as straightforward as assessing the strong and low functionalities and terms offered by Loc8 and Service Fusion. Here it's also possible to match their all round scores: 8.0 for Loc8 vs. 8.5 for Service Fusion. Or you can look at their general user satisfaction rating, N/A% for Loc8 vs. 98% for Service Fusion.

We suggest that you take some time to analyze their unique features and decide which one is the better alternative for your company. Moreover. remember to take into account your company’s or industry’s special situation, for instance, a multilingual solution for a global team or a mobile version to help you work on the go.

We know that not all businesses have the time to try out dozens of various products, so we created a list of suggestions that you may find useful. Our top selections for the Field Service Management Software - FSM category are: Salesforce Field Service Lightning, Freshdesk, ProntoForms.

Loc8

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Custom reports
  • Job types & templates
  • Trades & regions
  • Asset management
  • Maintenance planning
  • Extensive integrations
  • Configurable automation
  • Report-a-Problem
  • Customer portal
  • Knowledgebase & Live Chat
  • Loc8 apps marketplace
  • Private cloud access
  • Multi-tenant option
  • Commercial manager
  • Service delivery manager
  • Loc8 Service Supply Chain
  • Sub-contractor portal
  • Loc8 API access
  • Fixed monthly fee
  • Phone support

Pricing Info

Loc8 offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Lite | Free for Life

  • Jobs
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Knowledge base & Live Chat

Pro | $15 AUD/user/month

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Job types & templates
  • Asset management
  • Maintenance planning
  • Xero & QuickBooks Integration
  • Knowledge base & Live Chat

Pro + | $35 AUD/user/month

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Custom reports
  • Job types & templates
  • Trades & regions
  • Asset management
  • Maintenance planning
  • Extensive integrations
  • Configurable automation
  • Report-a-Problem
  • Customer portal
  • Knowledge base & Live Chat

Unlimited | By quote (contact sales)

  • All features from Loc8 Pro +
  • Loc8 apps marketplace
  • Private cloud access
  • Multi-tenant option
  • Commercial manager
  • Service delivery manager
  • Loc8 Service Supply Chain
  • Sub-contractor portal
  • Loc8 API access
  • Fixed monthly fee
  • Phone support
  • Knowledge base & Live Chat

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vysionics, Spotlight, ARA

Integrations

Loc8 integrates with the following business systems and applications:

  • Xero
  • QuickBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Loc8 is an enterprise-grade mobile app that combines field service, asset management, quoting, and invoicing into one powerful and mobile software.

Company Email

support@loc8.com

Contact No.

Company's Address

132 Gwynne St, Cremorne VIC 3121
Melbourne
Australia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Management
  • Jobs & Estimates
  • Dispatching and Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing & Payment Processing
  • Inventory Management
  • Time Tracking & Payroll
  • Reporting
  • Integrated Voice & Text Messaging
  • Customer and Field Worker Mobile Apps
  • GPS Fleet Tracking
  • Customer Web Portal

Pricing Info

Service Fusion’s enterprise pricing is not based on the number of employees, but rather the features you’ve chosen. You can upgrade and downgrade your service at any time and there is no long-term commitment. Service Fusion offers a free trial together with a free demo of all of its three service packages.

 

The following plans are as follows:

 

STARTER Plan for $99 USD/month

  • Personalized Onboarding & Data Import
  • Unlimited Office Users
  • Unlimited Field Workers
  • Unlimited Estimates & Jobs
  • Dispatching & Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing
  • Payment Processing
  • Multi-phase Project Management
  • Reporting
  • Text Messaging

PLUS  Plan for  $199 USD/month

  • Personalized Onboarding & Data Import
  • Unlimited Office Users
  • Unlimited Field Workers
  • Unlimited Estimates & Jobs
  • Dispatching & Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing
  • Payment Processing
  • Multi-phase Project Management
  • Reporting
  • Text Messaging
  • Job Photos Upload From Mobile
  • Inventory Management
  • Email, Text & Voice Reminders

PRO Plan for $349 USD/month

  • Personalized Onboarding & Data Import
  • Unlimited Office Users
  • Unlimited Field Workers
  • Unlimited Estimates & Jobs
  • Dispatching & Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing
  • Payment Processing
  • Multi-phase Project Management
  • Reporting
  • Text Messaging
  • Job Photos Upload From Mobile
  • Inventory Management
  • Email, Text & Voice Reminders
  • Custom Documents Module
  • Integrated Voice Calling
  • Customer Web Portal
  • Customer-facing Mobile App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integra Electrical, Dun-Rite Vac, Channell Communications, Inc.

Integrations

Service Fusion integrates with the following business systems:

  • Google Calendar
  • Microsoft Outlook
  • QuickBooks Desktop
  • QuickBooks Online

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based field service management software solution that offers a range of useful features.

Company Email

info@servicefusion.com

Contact No.

Company's Address

8605 Freeport Parkway #200
Irving, TX 75063
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score

The apps analyzed on this page are only a small part of our complete Project Management Software category and you should take into account that there might be better solutions out there. If you want to make sure you make the wisest choice for your business we strongly urge you to test more apps first. You can also consider to study our top 10 Project Management Software list to find out which apps are in the current year the best ones and dominate the market.

Page last modified