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Compare Livespace vs Zoho Desk

What is better Livespace or Zoho Desk? When selecting the ideal CRM Software for your company it is recommended that you compare the characteristics, rates, and other critical information regarding the product and vendor.

Here, you are able to see the parallels and distinctions between Livespace (overall score at 8.3 and user satisfaction at N/A%) and Zoho Desk (overall score at 8.8 and user satisfaction at 100%). It's also possible to examine their specific modules, such as services, plans, costs, terms, etc. Similarly, analyze the terms thoroughly for information on hidden costs, like, setup fees, independent customer service, upgrade fees, cloud storage fees, and more.

We realize that not all people have the time to try out a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the CRM Software category are: HubSpot CRM, Freshsales, Salesforce CRM.

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SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contacts Management
  • Sales Management
  • Multiple Sales Workflows
  • Tasks Management
  • Task Categorization
  • Scheduling
  • Schedule Sharing
  • Email Client Integration
  • Reports & Statistics
  • Revenue Reports
  • Daily & Weekly Reports
  • Sales Rankings
  • Cost, Discounts, & Margins
  • Data Import & Export
  • Tagging & Grouping
  • Custom Fields
  • Search Function
  • Filter Setting Saving
  • Winning/Losing Sales Reasoning
  • Document Templates
  • Sales Prognoses
  • Goals & Results Sheets
  • Intelligent Sales Funnel
  • Virtual Assistant
  • Automatic Email Filtering
  • Data Extraction from Statistical Office
  • Post-Sales Tasks & Templates
  • Automatic Client Assessment
  • Contacts Widget
  • Internal Chat Room
  • Mobile Apps

Pricing Info

Livespace offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Base – $19.00/user/month or $16.15/user/month/annual billing

  • 3GB Storage
  • 100 Emails Daily per User
  • 1 Email per User
  • Email Scheduling
  • Email Support

Automation – $39.00/user/month or $33.15/user/month/annual billing

  • 8GB Storage
  • 300 Emails Daily per User
  • 3 Emails per User
  • Email Scheduling
  • Email & Live Support
  • Automated Email & Task Workflows
  • Automatic Client Scoring
  • Team Management
  • User Access & Permissions Settings
  • Email Tracing
  • Online Support & Implementation
  • Paid Basic Customization

Enterprise – $65.00/user/month or 15% discount/annual subscription

  • 30GB Storage
  • 900 Emails Daily per User
  • 10 Emails per User
  • Email Scheduling
  • Email, Online, & Live Support
  • Automated Email & Task Workflows
  • Automatic Client Scoring
  • Team Management
  • User Access & Permissions Settings
  • Email Tracing
  • Online Support & Implementation
  • Dedicated Support with Technical Support Access
  • Paid Extended Customization

All packages are also available in two-year subscription plans. A 25% discount is applicable.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BPR Interactive Agency, Tomo Group Interactive, Kerris Group Interactive Agency

Integrations

Livespace provides its clients access to its API which allows them to connect with any of their pre-existing or additional tools. The following are a few examples of applications that can be connected to the CRM platform:

  • Sales Manago
  • iPresso
  • Landingi
  • Google Chrome
  • pl
  • IMAP
  • Dropbox
  • iCal
  • Highrise
  • Olark
  • Datera

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Livespace is an innovative, new generation CRM that paves the way for intelligent sales and client support.

Company Email

support@livespace.io

Contact No.

Company's Address

1 Mokotowska Street, XII’th Floor
00-640 Warsaw
Poland

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

You don’t want exclusively a broad array of functionalities and flexible pricing from a reliable CRM Software. Almost as important as main features is a quality customer support. You want to guarantee that if you have any questions about Livespace or Zoho Desk, or you struggle with some problems, or perhaps you’ll want to ask for a certain change or feature useful to your team you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to enjoy personal training or at the very least a knowledge base you can use.

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