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Compare Livespace vs JitBit HelpDesk

What is better Livespace or JitBit HelpDesk? You have so many CRM Software alternatives in today’s state of that industry that picking the right product is often frustrating. On our comparison page, it is simple to examine the tool, pricing conditions, available plans, and more details of Livespace and JitBit HelpDesk.

You can check their score (8.3 for Livespace vs. 9.2 for JitBit HelpDesk) and user satisfaction level (N/A% for Livespace vs. 100% for JitBit HelpDesk). The scores and ratings provide you with a solid idea how these two software products perform. In addition, check if the application can integrate with your current business apps to promote greater productivity.

Our experts made sure to prepare reviews of all popular CRM Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Salesforce CRM, HubSpot CRM, Freshsales.

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SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contacts Management
  • Sales Management
  • Multiple Sales Workflows
  • Tasks Management
  • Task Categorization
  • Scheduling
  • Schedule Sharing
  • Email Client Integration
  • Reports & Statistics
  • Revenue Reports
  • Daily & Weekly Reports
  • Sales Rankings
  • Cost, Discounts, & Margins
  • Data Import & Export
  • Tagging & Grouping
  • Custom Fields
  • Search Function
  • Filter Setting Saving
  • Winning/Losing Sales Reasoning
  • Document Templates
  • Sales Prognoses
  • Goals & Results Sheets
  • Intelligent Sales Funnel
  • Virtual Assistant
  • Automatic Email Filtering
  • Data Extraction from Statistical Office
  • Post-Sales Tasks & Templates
  • Automatic Client Assessment
  • Contacts Widget
  • Internal Chat Room
  • Mobile Apps

Pricing Info

Livespace offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Base – $19.00/user/month or $16.15/user/month/annual billing

  • 3GB Storage
  • 100 Emails Daily per User
  • 1 Email per User
  • Email Scheduling
  • Email Support

Automation – $39.00/user/month or $33.15/user/month/annual billing

  • 8GB Storage
  • 300 Emails Daily per User
  • 3 Emails per User
  • Email Scheduling
  • Email & Live Support
  • Automated Email & Task Workflows
  • Automatic Client Scoring
  • Team Management
  • User Access & Permissions Settings
  • Email Tracing
  • Online Support & Implementation
  • Paid Basic Customization

Enterprise – $65.00/user/month or 15% discount/annual subscription

  • 30GB Storage
  • 900 Emails Daily per User
  • 10 Emails per User
  • Email Scheduling
  • Email, Online, & Live Support
  • Automated Email & Task Workflows
  • Automatic Client Scoring
  • Team Management
  • User Access & Permissions Settings
  • Email Tracing
  • Online Support & Implementation
  • Dedicated Support with Technical Support Access
  • Paid Extended Customization

All packages are also available in two-year subscription plans. A 25% discount is applicable.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BPR Interactive Agency, Tomo Group Interactive, Kerris Group Interactive Agency

Integrations

Livespace provides its clients access to its API which allows them to connect with any of their pre-existing or additional tools. The following are a few examples of applications that can be connected to the CRM platform:

  • Sales Manago
  • iPresso
  • Landingi
  • Google Chrome
  • pl
  • IMAP
  • Dropbox
  • iCal
  • Highrise
  • Olark
  • Datera

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Livespace is an innovative, new generation CRM that paves the way for intelligent sales and client support.

Company Email

support@livespace.io

Contact No.

Company's Address

1 Mokotowska Street, XII’th Floor
00-640 Warsaw
Poland

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

When you choose a solution that you believe will be an actual asset for your team you shouldn’t simply limit yourself to what experts have to say about it. Quite frequently personal experience with the software may be different, depending on your own preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you a quick overview of how actual users of Livespace and JitBit HelpDesk evaluate their contact with the software. Our algorithm is based on complex analysis of product appearances on other websites, social media as well as blogs, so you are going to receive a comprehensive and reliable landscape of what other users think about each software. In this example Livespace has a total satisfaction rating at N/A% while for JitBit HelpDesk 100% of users express they had an enjoyable experience with it.

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