|Monthly payment | Quote-based||Monthly payment | Quote-based|
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
|Learn more about iTouchVision Customer Service pricing||Learn more about LiveOps pricing|
|English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English|
| Unit 7031, 1 Fore St, |
London EC2Y 5EJ
|555 Twin Dolphin Dr, Redwood City, CA 94065, USA|
iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated. A free trial is also available.
LiveOps offers flexible pricing plans to meet your needs.
The rates are for per concurrent agent per month. The agent applications can be purchased as a bundle or separately.
For the rates of Professional and Enterprise plans, contact LiveOps sales deparatament.
|Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut|
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Almost as essential as features and customer support level are pricing options given by LiveOps and iTouchVision Customer Service. Even though pricing should not be the sole aspect it’s definitely a significant thing to think about. You should expect a flexible pricing plan that can be matched with your team size and effortlessly scaled up when your team expands. Be sure that you don’t pick pricing plans that have additional functionalities that you won’t find a use for and always try to get in touch with the vendor directly as big companies can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with LiveOps and iTouchVision Customer Service.