Compare iTouchVision Customer Service vs. LiveOpsA great way to choose the right Customer Support Software product for your firm is to cross-check the solutions against each other. Here you can compare LiveOps and iTouchVision Customer Service and see their features compared thoroughly to help you select which one is the more effective product. Likewise, you can examine their overall ratings, including: overall score (LiveOps: 7.1 vs. iTouchVision Customer Service: 7.8) and user satisfaction (LiveOps: 99% vs. iTouchVision Customer Service: 97%). Check their differences and similarities and discover which one outperforms the other. Similarly think about your company tomorrow; will your company outgrow the app in the next 3-5 years? People who want to save some time or need a Customer Support Software recommendation from our team might want to examine these top choices for the current year: Samanage, LiveAgent, Freshdesk.
|Monthly payment | Quote-based||Monthly payment | Quote-based|
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
|USA, UK, Ireland, Canada, South Africa, Europe, International, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||USA, UK|
iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated. A free trial is also available.
LiveOps offers flexible pricing plans to meet your needs.
The rates are for per concurrent agent per month. The agent applications can be purchased as a bundle or separately.
For the rates of Professional and Enterprise plans, contact LiveOps sales deparatament.
| Unit 7031, 1 Fore St, |
London EC2Y 5EJ
|555 Twin Dolphin Dr, Redwood City, CA 94065, USA|
|Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut|
|Learn more about iTouchVision Customer Service pricing||Learn more about LiveOps pricing|
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
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Please pay attention to the fact that while both LiveOps and iTouchVision Customer Service may provide an outstanding set of features every solution could be aimed at a different company size. If you are studying different apps you may want to give some attention to a business size they are meant for. Certain functionalities might scale up effectively for large enterprises but if you own a small or mid-sized business it’s usually more sensible to refrain paying for customized functionalities that you may never have a chance to use.