Compare LiveHelpNow vs. InvGate Service DeskA great way to find the correct Help Desk Software product for your organization is to evaluate the solutions against each other. Here you can compare LiveHelpNow and InvGate Service Desk and see their capabilities compared thoroughly to help you pick which one is the better product. Furthermore, you can review their overall ratings, including: overall score (LiveHelpNow: 7.3 vs. InvGate Service Desk: 8.7) and user satisfaction (LiveHelpNow: 98% vs. InvGate Service Desk: 100%). Analyze their differences and similarities and see which one outperforms the other. Similarly anticipate the state of what your business will be in years to come; will your business outgrow the app in the next 3-5 years? Currently, the leading services in our Help Desk Software category are: Zendesk, Samanage, Freshdesk.
|Monthly payment | Annual Subscription||Quote-based|
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
InvGate Service Desk is an an award-winning, Intuitive web-based software to manage, analyze and automate your IT service support.
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
Out of the box, LiveHelpNow integrates with the following applications:
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
InvGate offers the following integration options:
|520 Evan St, Suite #2, Bethlehem, PA 18015|| 524 Union Street #270|
San Francisco, CA 94133
|English||English, Spain, France, Portugal|
|Southern Adventist University, California State University Fresno, NBC Sports, Dell||Nike, Toyota, Skandia, NEC, Hitachi, PWC, MetLife, GE, AIG, Generali, Burger King, Starbucks|
|Learn more about LiveHelpNow pricing||Learn more about InvGate Service Desk pricing|
Here are the prices of LiveHelpNow’s products:
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk
InvGate Service Desk + Assets
|List of Features|
List of Features
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If you compare various Help Desk Software solutions you shouldn’t only analyze their features list and provided pricing packages. Pay attention to the fact that the service must be meeting your needs and team so the more flexible their offer the better. Explore what OSes are supported by LiveHelpNow and InvGate Service Desk and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this may be a key element for many companies.