|Free | Monthly payment||Monthly payment | One-time payment|
Streak is a plugin that converts your Gmail into a powerhouse CRM and collaborative platform.
LiveAgent is the winner of our 2017 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|Uber, Twitter, Yelp||SolidTrust Pay, X-Cart, Random Solutions, E.ON|
LiveAgent supports integrations with the following business systems and applications:
| San Francisco|
| 616 Corporate Way, Suite 2-3278|
Valley Cottage, NY 10989
|List of Features|
List of Features
Streak is available in three plans, including a completely free plan. You may check out its 14-day free trial to test out its features to help you choose a plan that works best for your business and workflow.
Personal – Free
Professional – $49/user/month billed annually or $59/user month-to-month
Enterprise – $99/user/month billed annually or $129/user month-to-month
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following paid plans are available:
Ticket Plan: $9 per agent
Ticket + Chat – $29 per agent/month
All-Inclusive – $39 per agent/month
LiveAgent Enterprise for companies with large customer support needs available via quote request. On top of features, Enterprise includes VIP support and assistance and branding-free features.
|Types of Support|
Types of Support
|Learn more about Streak pricing||Learn more about LiveAgent pricing|
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Almost as important as useful features and client support level are pricing packages provided by LiveAgent and Streak. Even though cost should not be a deciding factor it’s without a doubt an important thing to think about. You should try to find a flexible pricing package that can be adjusted to your team size and effortlessly scaled up when your team develops. Make sure you don’t opt for pricing plans that have complex tools that you won’t find a use for and always try to get in touch with the vendor directly because big companies can usually benefit from special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to spend any money and provides you with a solid overview of what it’s like to work with LiveAgent and Streak.