|Monthly payment||Monthly payment | One-time payment|
Snapforce is an integrated CRM, call center, and telephony solution with built-in emailing, reporting, and case management features.
LiveAgent is the winner of our 2018 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.
Snapforce offers the following CRM integrations:
LiveAgent supports integrations with the following business systems and applications:
|1, International Plaza, Mahwah, NJ 07495, USA|| 616 Corporate Way, Suite 2-3278|
Valley Cottage, NY 10989
|Learn more about Snapforce pricing||Learn more about LiveAgent pricing|
|SolidTrust Pay, X-Cart, Random Solutions, E.ON|
|List of Features|
List of Features
Snapforce offers three editions:
All Professional features plus:
All Enterprise features plus:
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following paid plans are available:
Ticket Plan: $9 per agent
Ticket + Chat – $29 per agent/month
All-Inclusive – $39 per agent/month
LiveAgent Enterprise for companies with large customer support needs available via quote request. On top of features, Enterprise includes VIP support and assistance and branding-free features.
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
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No CRM Software will manate to cater to all the needs of a business. Though core functionalities of LiveAgent and Snapforce are important you should also carefully explore the integrations provided by every app. In many cases your team will already be making use of some other SaaS software in your company and it’s much wiser to choose services that integrate well with each other. With that approach you can ensure an effortless transfer of information between your teams and services, which can considerably reduce time wasted on migrating between one solution and the next.