|Free | Monthly payment | Annual Subscription||Monthly payment | One-time payment|
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
LiveAgent is the winner of our 2017 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.
Smartsupp offers an API and integrates with the following popular platforms:
LiveAgent supports integrations with the following business systems and applications:
|Microsoft, Skoda, SkyPicker, Conrad||SolidTrust Pay, X-Cart, Random Solutions, E.ON|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Standard Plan – $10/agent/month (save 20% on annual billing)
Pro Plan – $23.75/agent/month (save 20% on annual billing)
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following paid plans are available:
Ticket Plan: $9 per agent
Ticket + Chat – $29 per agent/month
All-Inclusive – $39 per agent/month
LiveAgent Enterprise for companies with large customer support needs available via quote request. On top of features, Enterprise includes VIP support and assistance and branding-free features.
|Learn more about Smartsupp pricing||Learn more about LiveAgent pricing|
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
| 616 Corporate Way, Suite 2-3278|
Valley Cottage, NY 10989
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If you continue having second thoughts about which service will work best for your business it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular a given service is and how big is its online presence. For instance LiveAgent Twitter profile has currently 19020 followers. At the same time Smartsupp Twitter is followed by 110 users.