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Compare Knowledgebase Manager Pro vs IntelligenceBank

What is better Knowledgebase Manager Pro or IntelligenceBank? Buying the ideal Knowledge Management Software for your business is crucial to increasing your company’s efficiency. In our platform, you can easily compare numerous solutions to see which one is the most suitable software for your requirements. Here you can match Knowledgebase Manager Pro vs. IntelligenceBank and examine their overall scores (8.1 vs. 7.9, respectively) and user satisfaction rating (100% vs. 100%, respectively).

You can also analyze the specifics of costs, terms and conditions, plans, functions, tools, and more, and determine which software offers more benefits for your business. As a rule of thumb, go for the business software that allows you to scale the features and price terms to match your company growth or lack of it.

Our experts made sure to prepare reviews of all popular Knowledge Management Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Inkling Knowledge, ServiceNow Knowledge Management, Remedy Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Style Templates & Custom Styles
  • User Groups & Permissions Controls
  • LDAP Integration & Authentication
  • MySQL Support
  • MSSQL & Microsoft SQL Support
  • Single Sign On
  • Article Versioning
  • Article Versions Comparison
  • WYSIWYG HTML Editor
  • Drag-and-Drop Function
  • Categories
  • Custom Fields
  • Article Attachments
  • Featured Entries & Favorite Articles
  • Draft Articles
  • Autosave
  • Bulk Editing
  • Scheduled Publishing
  • Document Import & Export
  • RSS Content Syndication
  • Search Engine Optimization
  • Front-End & Back-End Search
  • Search in Attachments
  • Email Subscriptions
  • Feedback
  • API
  • Statistics
  • System Backups

Pricing Info

Knowledgebase Manager Pro is a full-featured software from Stuffix that lets you robustly manage your help articles. There are two types of enterprise pricing: on-premise and hosted. The starting price points and the packages’ inclusions are listed below to help you choose the one that is most suitable for your organization.

On-Premise – starts at $196.00/one-time payment

  • Perpetual Use
  • 6 Months Maintenance
  • Public Knowledge Base
  • Access Restrictions

Hosted – starts at $50.00/month or $500.00/year

  • Software-as-a-Service
  • Backups
  • Security
  • Public Knowledge Base
  • Access Restrictions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lockheed Martin, University of Pennsylvania, WWF

Integrations

KnowledgeBase Manager Pro can help you synchronize your user directory from the following:

  • Microsoft Active Directory
  • Novell eDirectory
  • Posix
  • Samba

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A next-generation knowledge management software that lets you organize your enterprise wiki.

Company Email

info@web-site-scripts.com

Contact No.

Company's Address

Stuffix Inc.
37 Mashynostroitelnaya St.
Kiev 03067
Ukraine

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Digital Asset Management
  • Advanced search
  • Global filters
  • Metadata
  • Custom branding
  • Workflows and approvals
  • Adobe InDesign CC connector
  • Auto keyword-tagging
  • Digital assets sharing and embedding
  • Customizable dashboards
  • Creative collaboration
  • Analytics
  • Calendar and planner
  • Board portals
  • Advanced search
  • Global filters
  • Announcements
  • People directory
  • Board meeting calendar and planner
  • Board pack management
  • iPad app for offline access
  • Email alerts and links
  • Director survey
  • Approvals and voting
  • Access control
  • Penetration testing
  • Governance, Risk and Compliance
  • Risk and compliance registers
  • Online document management
  • Predefined and customizable registers
  • Self-registration
  • Knowledge management
  • Customizable databases
  • Internal news
  • Project calendar and planner
  • Public portals

Pricing Info

IntelligenceBank offers multiple enterprise pricing options to meet the needs of different users. Give the details a look, and select the best plan for your company:

  • DAM: $9/user/month (annual plan, minimum 10 users)
  • DAM for larger businesses: $19/user/month (annual plan, minimum 10 users)
  • Board Portals: $75/user/month (annual plan, minimum 5 users)
  • Board Portals for larger businesses: $95/user/month (annual plan, minimum 5 users)
  • GRC: $29/user/month (annual plan, 10 minimum 10 users)
  • Knowledge Management: $15/user/month (annual plan, minimum 10 users)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KFC, Hertz, Australian Government

Integrations

IntelligenceBank integrates with the following business systems and applications:

  • Magento
  • WordPress
  • Drupal
  • Salesforce Pardot
  • HubSpot
  • Sitecore
  • Leonardo
  • MailChimp
  • Dropbox
  • Google Drive
  • HIGHTAIL
  • ZOHO
  • NETSUITE
  • JIRA
  • Slack
  • Asana
  • Upwork
  • Wetransfer
  • Workday
  • Trello
  • Adobe Experience Manager
  • Influence Health
  • Joomla
  • Facebook
  • Linkedin
  • Twitter
  • Active campaign
  • INTERCOM
  • AWeber
  • Hootsuite
  • Delivra
  • Microsoft Office
  • Adobe Acrobat, Photoshop, ld and Ai
  • Xero
  • Microsoft Dynamics 365
  • QuickBooks Online
  • ORACLE
  • Workfront
  • Microsoft Project
  • Mavenlink
  • Sitecore connector
  • Adobe CC connector
  • Teamwork.com
  • Freedcamp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Easy-to-use and powerful Digital Asset Management system designed to enhance operational processes and control over digital content.

Company Email

Contact No.

Company's Address

65 Southbank Boulevard, Ground Floor East
Southbank VIC 3006
Australia

Zoho Desk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Every time you choose a software that you are sure will be an actual asset for your business you shouldn’t only pay attention to what experts have to say about it. Quite frequently individual experience with the product will vary, depending on specific preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick overview of how real users of Knowledgebase Manager Pro and IntelligenceBank evaluate their contact with the app. Our system is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you are going to get a complete and credible picture of what other clients think about every product. In this case Knowledgebase Manager Pro has a total satisfaction rating at 100% while for IntelligenceBank 100% of users express they had an enjoyable experience with it.

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