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Compare Knowledgebase Manager Pro vs Auros Knowledge Systems

What is better Knowledgebase Manager Pro or Auros Knowledge Systems? Comparing Knowledgebase Manager Pro and Auros Knowledge Systems, it is simple to see which Knowledge Management Software product is the more suitable choice. This means that your company can get the most productive and efficient program. You can study the details, such as available tools, costs, plans offered by each vendor, offer terms, and many more

We also let you evaluate their overall scores to know which one seems to be more suitable. Knowledgebase Manager Pro has 8.1 points for overall quality and 100% rating for user satisfaction; while Auros Knowledge Systems has 7.5 points for overall quality and 100% for user satisfaction. You can also find out which vendor is more reliable by sending an an email question to both vendors and check which vendor replies sooner.

Those of you who want to save some time or could use a Knowledge Management Software recommendation from our experts may want to take a look at these top choices for the current year: Remedy Knowledge Management, Inkling Knowledge, ServiceNow Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Style Templates & Custom Styles
  • User Groups & Permissions Controls
  • LDAP Integration & Authentication
  • MySQL Support
  • MSSQL & Microsoft SQL Support
  • Single Sign On
  • Article Versioning
  • Article Versions Comparison
  • WYSIWYG HTML Editor
  • Drag-and-Drop Function
  • Categories
  • Custom Fields
  • Article Attachments
  • Featured Entries & Favorite Articles
  • Draft Articles
  • Autosave
  • Bulk Editing
  • Scheduled Publishing
  • Document Import & Export
  • RSS Content Syndication
  • Search Engine Optimization
  • Front-End & Back-End Search
  • Search in Attachments
  • Email Subscriptions
  • Feedback
  • API
  • Statistics
  • System Backups

Pricing Info

Knowledgebase Manager Pro is a full-featured software from Stuffix that lets you robustly manage your help articles. There are two types of enterprise pricing: on-premise and hosted. The starting price points and the packages’ inclusions are listed below to help you choose the one that is most suitable for your organization.

On-Premise – starts at $196.00/one-time payment

  • Perpetual Use
  • 6 Months Maintenance
  • Public Knowledge Base
  • Access Restrictions

Hosted – starts at $50.00/month or $500.00/year

  • Software-as-a-Service
  • Backups
  • Security
  • Public Knowledge Base
  • Access Restrictions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lockheed Martin, University of Pennsylvania, WWF

Integrations

KnowledgeBase Manager Pro can help you synchronize your user directory from the following:

  • Microsoft Active Directory
  • Novell eDirectory
  • Posix
  • Samba

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A next-generation knowledge management software that lets you organize your enterprise wiki.

Company Email

info@web-site-scripts.com

Contact No.

Company's Address

Stuffix Inc.
37 Mashynostroitelnaya St.
Kiev 03067
Ukraine

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaboration
  • Discussion Boards
  • Full-text search
  • Self-service portal
  • Self-learning
  • Document management
  • Content management
  • Cataloging/categorization

Pricing Info

Auros Knowledge Systems doesn’t provide its enterprise pricing details. Contact the vendor for a custom pricing quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ford Motor Company, Caterpillar, General Motors

Integrations

Integration information is not available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust knowledge base software for Automotive; consumer products; aerospace $ defense; High-tech & electronics; medical; heavy equipment; Gas, oil, & energy; and shipbuilding industries.

Company Email

info@aurosks.com

Contact No.

Company's Address

Auros Knowledge System
19575 Victor Parkway Blvd, Ste 250
Livonia, MI 48152

Zoho Desk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

In case you are still having second thoughts about which service will work best for your business it may be a sound idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how wide is its online presence. For example, in case of Facebook Knowledgebase Manager Pro has 124 likes on their official profile while Auros Knowledge Systems profile is liked by 44 people.

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