MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Knowledge360 vs Intelligence2day

What is better Knowledge360 or Intelligence2day? It’s a good idea to use our scoring system to help you get a general idea which Knowledge Management Software product is will work better for your business. For overall product quality, Knowledge360 received 8.0 points, while Intelligence2day gained 7.4 points. At the same time, for user satisfaction, Knowledge360 scored 100%, while Intelligence2day scored N/A%.

Details about their features, tools, supported platforms, customer service, and more are given below to help you get a more accurate comparison. Remember to purchase only the tools that you need to avoid wasting cash for features which are redundant.

We did our best to prepare reviews of all popular Knowledge Management Software solutions offered on the market, but among them these three caught our special attention: ServiceNow Knowledge Management, Inkling Knowledge, Remedy Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $475

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Company and sandbox dashboards
  • Core data aggregation
  • Report and analytics
  • Field intelligence
  • Real-time intelligence
  • Document library
  • Automatic tagging
  • Dynamic Dashboard
  • User permission level
  • User customizability
  • Advanced search
  • News alert
  • Inquiries
  • Benchmarking

Pricing Info

Knowledge360 offers a detailed enterprise pricing structure with plans:

Growth @ $475/month/power user

  • Company dashboards
  • Sandbox dashboards
  • Core data integration
  • Projects
  • Newsletters
  • Analytics

Professional @ $750/month/power user

  • Everything in growth
  • External data

Elite @ $1099/month/power user

  • Everything in Elite
  • Premium data
  • 50 research analysts hours/year

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Integration information not available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An end-to-end, cloud-based competitive intelligence software designed to streamline the gathering and management of information for organizations in Life science, Energy, Govcon, Manufacturing and technology industries.

Company Email

Contact No.

Company's Address

Cipher Solutions,
185 Admiral Cochrane Dr., Suite 210
Annapolis, MD 21401
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $300

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Content management
  • Content aggregation
  • Classification
  • User experience
  • Search and find
  • Collaboration
  • Analytics
  • System administration
  • Tracker
  • Personal

Pricing Info

Intelligence2day offers a straightforward enterprise pricing structure with three plans:

Intelligence2day Professional @ $300/month

  • 3 users in small and medium businesses
  • Up to 1000 articles/day
  • Single dashboard
  • Cloud-based
  • User experience
  • Content management
  • Content aggregation
  • Classification
  • Search and find
  • System administration
  • Analytics
  • Personal
  • Collaboration

Intelligence2day Elite @ $1400/month

  • Everything in profession
  • 10 users
  • Cloud-based
  • Unlimted Number of articles per day
  • Tracker
  • Full system administration

Intelligence2day Enterprise @ $4600/month

  • Everything in Elite
  • Up to 25
  • Cloud-based or on-premise
  • Unlimited dashboards

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Telia, Dow AgroSciences, Olympus

Integrations

Integration information not available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based knowledge management and competitive intelligence solution for decision makers in organizations that operate in industries that are information intensive.

Company Email

contact@intelligence2day.com

Contact No.

Company's Address

Intelligence2day,
Kista Science Tower, Färögatan 33
SE-164 51 Kista, Stockholm
Sweden

Zoho Desk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

The products compared on this page are only a small sample of our complete Knowledge Management Software category and you should remember that there may be more desirable solutions available. If you want to guarantee you make the wisest choice for your company we strongly encourage you to compare more products first. You can also consider to check out our top 10 Knowledge Management Software list to learn which services are at the moment the highest-ranking ones and leaders in the market.

Page last modified