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Compare Knowledge360 vs ArabDox

What is better Knowledge360 or ArabDox? We are here to improve the process of comparing Knowledge Management Software products for you. In particular, on this page you can verify the overall performance of Knowledge360 (8.0) and contrast it with the overall performance of ArabDox (8.1). It's also possible to match their overall user satisfaction rating: Knowledge360 (100%) vs. ArabDox (N/A%).

Furthermore, research their services in detail to find out which product can better deal with your company’s requirements. Generally, any B2B software has to let you to immediately see the big picture, all the while allowing you easy access to the details.

Users who want to save some time or need a Knowledge Management Software advice from our experts might want to take a look at these top choices for the current year: Remedy Knowledge Management, ServiceNow Knowledge Management, Inkling Knowledge.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $475

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Company and sandbox dashboards
  • Core data aggregation
  • Report and analytics
  • Field intelligence
  • Real-time intelligence
  • Document library
  • Automatic tagging
  • Dynamic Dashboard
  • User permission level
  • User customizability
  • Advanced search
  • News alert
  • Inquiries
  • Benchmarking

Pricing Info

Knowledge360 offers a detailed enterprise pricing structure with plans:

Growth @ $475/month/power user

  • Company dashboards
  • Sandbox dashboards
  • Core data integration
  • Projects
  • Newsletters
  • Analytics

Professional @ $750/month/power user

  • Everything in growth
  • External data

Elite @ $1099/month/power user

  • Everything in Elite
  • Premium data
  • 50 research analysts hours/year

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Integration information not available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An end-to-end, cloud-based competitive intelligence software designed to streamline the gathering and management of information for organizations in Life science, Energy, Govcon, Manufacturing and technology industries.

Company Email

Contact No.

Company's Address

Cipher Solutions,
185 Admiral Cochrane Dr., Suite 210
Annapolis, MD 21401
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic Document Management
  • Document Versioning
  • Document Printing & Emailing
  • Sakhr OCR Integration
  • Arabic Search Integration
  • Microsoft Productivity Solutions Integration
  • Information Clustering
  • Knowledge Replication
  • Data Backups
  • SDK

Pricing Info

ArabDox is a knowledge management solution by Sakhr Software that can capture and retrieve information in Arabic. If you are interested in enhancing the way your organization works with knowledge with this solution, you can request enterprise pricing from the sales unit by phone or email.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bibliotheca Alexandrina, European Commission, Kaspersky Lab

Integrations

ArabDox can integrate with the following systems and types of applications seamlessly:

  • Sakhr OCR
  • Arabic Search Technology
  • Microsoft Productivity Applications

Additionally, ArabDox has powerful SDKs that you can use for enterprise integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A trilingual knowledge management that offers companies the ability to organize information in Arabic, English, and French.

Company Email

sales@sakhr.ae

Contact No.

Company's Address

Sakhr Software
Electra St., Across Al Muroor Road
Mashreq Bank Building, Floor No. 4
Office No. 30, PO. 73143
Abu Dhabi, UAE

Zoho Desk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

You shouldn’t count on just a wide array of useful tools and scalable pricing packages from a credible Knowledge Management Software. Almost as crucial as core features is a top-notch customer support. You want to guarantee that if you have any questions about Knowledge360 or ArabDox, or you face some problems, or perhaps you’ll need to ask for a specific change or feature useful to your company you can trust in a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to profit from personal training or at least an FAQ you can use.

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