Compare VICIdial vs. KnoBis

Buying the perfect Customer Support Software for your business is crucial to improving your company’s efficiency. In our platform, it's easy to review numerous solutions to see which one is the appropriate software for your needs. Here you can match KnoBis vs. VICIdial and examine their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (100% vs. 96%, respectively). You can even study the details of pricing, terms, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In practice, select the software that lets you to change the features and pricing to complement your company growth or lack of it. Our team put a lot of effort to prepare reviews of all popular Learning Management System - LMS products available on the market, but among them these three deserved our special attention: TalentLMS, Docebo, Litmos LMS.
Comparison

VICIdial

VS

KnoBis

VS

VICIdial screenshot KnoBis screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

100% ?

Price

Price

free

by quote

Price Scheme

Price Scheme

Quote-based Quote-based
Complete Review

Complete Review

Product Info

Product Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
KnoBis is a knowledge automation platform that helps organizations enable their employees with the information they need to do better in their jobs.
Easy Links
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

KnoBis’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Supported Integrations

Supported Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

KnoBis integrates with the following business systems and applications:

  • Slack
  • Google Apps
  • Salesforce
  • Spark
  • Zendesk
  • Freshdesk
  • Ameyo
Company's Address

Company's Address

Tampa, Florida
USA
419B, 4th Floor Unitech Arcadia, Sector-49
Gurgaon, Haryana 122018
India
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about KnoBis pricing
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Contact No.

Contact No.

+1-888-894-8424 +1-585-268-6600
Available Languages

Available Languages

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, Canada, International
Vendor Email

Vendor Email

sales@vicidial.com info@knobis.co
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Popular Clients

Popular Clients

Features

Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

KnoBis FEATURES

  • Content Editing Features
  • Intelligent Search
  • Customization Options
  • User-Friendly Interface
  • Open API
  • Tight Security Protocols
  • Custom Roles and Themes
  • Multimedia Content
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Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you compare various Customer Support Software products you shouldn’t just explore their features list and provided pricing plans. Keep in mind the service should be meeting your requirements and business so the more flexible their offer the better. Find our which systems are supported by KnoBis and VICIdial and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a key element for many companies.