Compare VICIdial vs. KnoBis

Choosing the best Customer Support Software for your company is hard with so many features, options, and offers to choose from. On the other hand, relying on our review directory will help you to simplify the necessary steps by getting all main products in one place. As an illustration, you can contrast KnoBis and VICIdial for their features and overall scores, namely, 8.0 and 8.0, respectively. Similarly, you can compare which software has higher general user satisfaction rating: 100% (KnoBis) and 96% (VICIdial) to find out which product is better for your business. Don’t simply choose the software with the lowest price, but the solution that has the best value for your money. We did our best to prepare reviews of all popular Learning Management System - LMS solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Docebo, TalentLMS, Litmos LMS.
Product

VICIdial

VS

KnoBis

VS

VICIdial screenshot KnoBis screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

100% ?

Cost

Cost

free

by quote

Price Scheme

Price Scheme

Quote-based Quote-based
Complete Review

Complete Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
KnoBis is a knowledge automation platform that helps organizations enable their employees with the information they need to do better in their jobs.
Quick Links
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Popular Clients

Popular Clients

List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

KnoBis FEATURES

  • Content Editing Features
  • Intelligent Search
  • Customization Options
  • User-Friendly Interface
  • Open API
  • Tight Security Protocols
  • Custom Roles and Themes
  • Multimedia Content
Integrations

Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

KnoBis integrates with the following business systems and applications:

  • Slack
  • Google Apps
  • Salesforce
  • Spark
  • Zendesk
  • Freshdesk
  • Ameyo
Contact Address

Contact Address

Tampa, Florida
USA
419B, 4th Floor Unitech Arcadia, Sector-49
Gurgaon, Haryana 122018
India
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

KnoBis’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about KnoBis pricing
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Company Email

Company Email

sales@vicidial.com info@knobis.co
Languages

Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
Contact Phone

Contact Phone

+1-888-894-8424 +1-585-268-6600
Compare Alternatives

Compare Alternatives

Compare with Samanage
Compare with Join.me
Compare with Hop Email
Compare with Inforobo
Compare with Bomgar Remote Support
Compare with CloudAgent
Compare with SysAid
Compare with Mikogo
Compare with GrexIt
Compare with Zoho Cliq
Compare with Pulseway
Compare with Rediker
Compare with Thinking Cap LMS
Compare with SchoolVoice
Compare with DeskRoll
Compare with Eurekos
Compare with Fitbot
Compare with Saba Learning
Compare with KnowledgeOwl
Compare with Lesson.ly
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

Almost as crucial as features and client support level are pricing plans provided by KnoBis and VICIdial. Even though price should not be a deciding aspect it’s definitely an important thing to think about. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up every time your team expands. You should be certain you don’t pick packages that include advanced functionalities that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of every service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and provides you with a solid overview of what it feels like to work with KnoBis and VICIdial.