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Compare Kixie vs Velaro

What is better Kixie or Velaro? Choosing the most appropriate Customer Support Software for your company is complicated with various features, options, and offers to check. On the other hand, using our review platform will allow you to simplify the selection process by reading all key products in a single place.

For example, you can match Kixie and Velaro for their tools and overall scores, namely, 7.7 and 8.7, respectively. Likewise, you can compare which software has better general user satisfaction rating: N/A% (Kixie) and 100% (Velaro) to learn which solution is the better choice for your organization. Don’t simply buy the software with the most attractive price, but the solution that gives the best value for your money.

In the event you want to quickly locate the top Call Center Software according to our review team we suggest you check out one of these solutions: Freshcaller, Zendesk, RingCentral Contact Center.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Call
  • Voicemail Drop
  • Power Dialer
  • Lead Caller
  • Automatic Call Recording
  • Automatic Local Presence Dialing
  • Real-time Call Coaching
  • Call Dispositions
  • Searchable Call History
  • Call Reporting & Analytics
  • Sales Leaderboard
  • International Numbers & Calls
  • Customizable Call Routing
  • Virtual Receptionist
  • Transfer & Hold Calls
  • Presence Management
  • Greetings & Call Hold Music
  • Extensions
  • Desk Phones & Mobile Phones Integration
  • Find Me/Follow Me
  • CRM Integration
  • API Integration

Pricing Info

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BloomNation, Jewelscent, ChemDry

Integrations

Kixie PowerCall can integrate with the following solutions:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Pipeline Deals
  • HubSpot
  • Insightly
  • Contactually
  • Zendesk
  • Capsule
  • AmoCRM
  • Nutshell
  • Signpost
  • Highrise
  • Prosperworks
  • Slack (Enterprise Only)

API integration is also available for Enterprise plan subscribers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent voice call software that increases your sales team’s productivity with high fidelity and feature-rich telephony.

Company Email

hello@kixie.com

Contact No.

Company's Address

Kixie, Inc.
202 Bicknell Ave., Ground Floor
Santa Monica, CA 90405
USA

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $64.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visitor monitoring
  • Workflows & routing
  • Performance management
  • Reporting & analytics
  • Security
  • Setup
  • Proactive chat
  • Sales & conversion tracking
  • Integrations

Pricing Info

Velaro offers 3 pricing packages:

Small Business Plan – $64.95/user

  • Unlimited Visitors + Geotargeting
  • 5 Groups
  • 3 Proactive Chat Rules
  • Manual Routing
  • Full Branding & Surveys
  • Agent Surveys
  • Sales Conversion Tracking
  • Customer Satisfaction Tracking
  • Report Scheduling and Export
  • Agent Availability Scheduling
  • Standard Reporting
  • Premium Integrations

Professional Plan – $149.95/user

Everything in Small Business Plan, plus:

  • 1 Free Offline License
  • Unlimited Groups
  • Unlimited Proactive Chat Rules
  • Workflow & Queue Based Routing
  • Transcript Forwarding (web/FTP)
  • Sensitive Data-Masking
  • Advanced Reporting
  • Shared Canned Messages
  • A/B Canned Message Testing
  • A/B Testing Pre-Chat Surveys
  • Full Customization
  • Phone Support

Enterprise Plan – Custom pricing

Customized for your needs

  • Enterprise Reporting
  • Enterprise Workflow & Queue Based Routing
  • Multi-CRM Integration
  • Enterprise Data Retention Management
  • Administrative Audit Logging and Reporting
  • Customized Training
  • Success Manager Access and Reviews
  • Enterprise Security
  • Service Level Agreement
  • Redlined EULA
  • 24/7 Emergency Support
  • GDPR Compliance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

LG Electronics, Experian, Epicor

Integrations

  • Magento
  • Customer relationship management (CRM)
  • Microsoft Dynamics
  • Salesforce
  • NetSuite
  • Data storage
  • Content management systems (CMS)
  • Social media (Facebook, Twitter, LinkedIn, Google+)
  • Knowledgebase software
  • Desk by Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds.

Company Email

Contact No.

Company's Address

8 Market Place, Suite 300,
Baltimore, MD 21202

In the event you are still having doubts about which app will perform best in your case it might be a sensible idea to examine each service’s social metrics. These metrics are frequently a sign of how popular each product is and how big is its online presence. For instance, in case of Facebook Kixie has 350 likes on their official profile while Velaro profile is liked by 1738 people.

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