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Compare Kixie vs Squirrel POS

What is better Kixie or Squirrel POS? When you compare Kixie and Squirrel POS, you can easily see which Sales Software product is the better choice. This ensures that your company will be able to choose most productive and efficient application. You can check the specifics, including available tools, prices, plans offered by each vendor, offer terms, and more

We also let you evaluate their general scores to know which one looks to be better. Kixie has 7.7 points for overall quality and N/A% rating for user satisfaction; while Squirrel POS has 7.3 points for overall quality and 53% for user satisfaction. Likewise, you can also find out which software company is more reliable by sending an email inquiry to both vendors and find out which vendor replies sooner.

Currently, the most popular solutions in our Call Center Software category are: Freshcaller, Zendesk, RingCentral Contact Center.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Call
  • Voicemail Drop
  • Power Dialer
  • Lead Caller
  • Automatic Call Recording
  • Automatic Local Presence Dialing
  • Real-time Call Coaching
  • Call Dispositions
  • Searchable Call History
  • Call Reporting & Analytics
  • Sales Leaderboard
  • International Numbers & Calls
  • Customizable Call Routing
  • Virtual Receptionist
  • Transfer & Hold Calls
  • Presence Management
  • Greetings & Call Hold Music
  • Extensions
  • Desk Phones & Mobile Phones Integration
  • Find Me/Follow Me
  • CRM Integration
  • API Integration

Pricing Info

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BloomNation, Jewelscent, ChemDry

Integrations

Kixie PowerCall can integrate with the following solutions:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Pipeline Deals
  • HubSpot
  • Insightly
  • Contactually
  • Zendesk
  • Capsule
  • AmoCRM
  • Nutshell
  • Signpost
  • Highrise
  • Prosperworks
  • Slack (Enterprise Only)

API integration is also available for Enterprise plan subscribers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent voice call software that increases your sales team’s productivity with high fidelity and feature-rich telephony.

Company Email

hello@kixie.com

Contact No.

Company's Address

Kixie, Inc.
202 Bicknell Ave., Ground Floor
Santa Monica, CA 90405
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 53%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Engagement
  • Enterprise Management
  • Above Store Reporting
  • Kitchen Video Display
  • Table Management
  • Inventory Management
  • Property Management System Interfaces
  • Labor Scheduling and Forecasting

Pricing Info

Squirrel POS Software is available in two editions:

Squirrel in a Box+ – a simplified system for smaller footprint operations and budgets
Squirrel Professional – a complete hospitality management system for larger or more complex operations

Squirrel POS is available only on a by quote basis. Contact the vendor directly for more pricing information and other details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tribeca Grill, CRAFT Beer Market, Boca West Country Club

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Squirrel POS offers reliable, robust POS solutions for both small enterprises and large businesses that require advanced POS systems for their complex operations.

Company Email

info@squirrelsystems.com

Contact No.

Company's Address

8585 Baxter Place
Burnaby, BC V5A 4V7
Canada

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Inbound and outbound calling
  • Unlimited concurrent calls
  • Local and toll-free numbers
  • Voicemail
  • Customized greetings
  • Monitoring and reporting
  • Inbound SMS and MMS
  • Outbound SMS and notifications
  • Routing and queueing calls
  • Call control
  • Flexible ticket management with automated workflow
  • Multi-channel support: email, web, phone, chat, social media
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi-locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise – Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not include the cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise – $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multi-brand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise – $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise – $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading help desk and call center platforms trusted by over 40,000 organizations worldwide including global call center companies.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

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You don’t want just a broad array of features and adjustable pricing plans from a well-known Sales Software. Almost as essential as main features is a quality customer support. You want to ensure that if you have any questions about Kixie or Squirrel POS, or you face some problems, or perhaps you’ll need to request a specific update or functionality beneficial to your team you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to enjoy personal training or at the very least a knowledge base you can use.

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