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Compare Kixie vs ShippingEasy

What is better Kixie or ShippingEasy? Today’s companies require the top Sales Software product to continue to be competitive. On this page we help you with choosing the best tool, by allowing you to evaluate Kixie and ShippingEasy down to the very details of their individual features.

It is also possible to check our overall scoring values, which rate the software overall quality and performance. Kixie got a 7.7 score, while ShippingEasy has a score of 8.9. Likewise, you can compare their general user satisfaction rating: N/A% (Kixie) against 93% (ShippingEasy). Bear in mind to select the software that best matches your most urgent priorities, not the software with a lot of features.

Currently, the most popular products in our Call Center Software category are: Freshcaller, Zendesk, RingCentral Contact Center.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Call
  • Voicemail Drop
  • Power Dialer
  • Lead Caller
  • Automatic Call Recording
  • Automatic Local Presence Dialing
  • Real-time Call Coaching
  • Call Dispositions
  • Searchable Call History
  • Call Reporting & Analytics
  • Sales Leaderboard
  • International Numbers & Calls
  • Customizable Call Routing
  • Virtual Receptionist
  • Transfer & Hold Calls
  • Presence Management
  • Greetings & Call Hold Music
  • Extensions
  • Desk Phones & Mobile Phones Integration
  • Find Me/Follow Me
  • CRM Integration
  • API Integration

Pricing Info

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BloomNation, Jewelscent, ChemDry

Integrations

Kixie PowerCall can integrate with the following solutions:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Pipeline Deals
  • HubSpot
  • Insightly
  • Contactually
  • Zendesk
  • Capsule
  • AmoCRM
  • Nutshell
  • Signpost
  • Highrise
  • Prosperworks
  • Slack (Enterprise Only)

API integration is also available for Enterprise plan subscribers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent voice call software that increases your sales team’s productivity with high fidelity and feature-rich telephony.

Company Email

hello@kixie.com

Contact No.

Company's Address

Kixie, Inc.
202 Bicknell Ave., Ground Floor
Santa Monica, CA 90405
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Shipping rules/mapping
  • Tracking status updates
  • Shipping confirmation emails
  • Product catalog support
  • Product image support
  • Order management
  • Reporting
  • Shipping labels
  • User management
  • Return management
  • Carrier and rate management
  • Multi-user support
  • Customizable packing slips
  • Inventory management
  • Customer management (beta)

Pricing Info

ShippingEasy offers 5 SMB and enterprise pricing plans to meet the needs of different users. Here are the details of the available plans:

Starter – free

  • Ship up to 50 packages per month
  • Great for people just getting started with shipping

Basic – $29/month

  • 500 monthly shipments
  • Additional $14 for inventory management

Plus – $49/month

  • 1,500 monthly shipments
  • Additional $19 for inventory management

Select – $69/month

  • 3,000 monthly shipments
  • Additional $29 for inventory management

Premium – $99/month

  • 6,000 monthly shipments
  • Additional $49 for inventory management

Enterprise – $149/month

  • Unlimited everything

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sand Cloud, Unfinished Mood Co., Love Your Melon

Integrations

ShippingEasy integrates with the following business systems and applications:

  • 3dcart
  • AmeriCommerce
  • BigCommerce
  • Channel Advisor
  • Ecwid
  • OneSaas
  • OpenCart
  • Scout
  • SEO-Cart
  • StoreEnvy
  • Magento
  • OS Commerce
  • OpenCart
  • PayPal
  • PrestaShop
  • Scout
  • Shopify
  • SpreeCommerce
  • SolidCommerce
  • Spark Pay
  • Stripe Relay
  • Stitch Labs
  • SureDone
  • Volusion
  • WooCommerce
  • X-cart
  • Zen Cart
  • Yahoo!
  • 11th Avenue
  • Amazon
  • Ebay
  • Etsy
  • Great.ly
  • Jane.com
  • NewEgg
  • PayPal
  • Rakuten
  • Sears
  • Walmart

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ShippingEasy is an online shipping solution providing a simple and powerful app for online sellers.

Company Email

support@shippingeasy.com

Contact No.

Company's Address

3700 N. Capital of Texas Hwy
Austin, TX 78746
USA

RingCentral Contact Center

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By Quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Intelligent Routing

  • ACD
  • Outbound Campaign Management
  • Omnichannel Routing
  • Skills-Based Routing
  • Social Media Interactions
  • Voicemail Routing
  • IVR
  • Chat and Co-Browse
  • Outbound Dialing
  • Virtual Hold

Integration Tools

  • CRM Integrations
  • RestFUL APIs
  • Data-Driven Routing
  • Click-to-Call
  • Screen Pops

Administration and Management

  • Surveys
  • Omnichannel Analytics
  • Prebuilt Reports
  • Whisper Coaching, Silent Monitoring, and Barge-In
  • Supervisor Tools
  • Call Recording
  • Analytics and Dashboards
  • Administration Without IT

Workforce Management and Optimization

  • Full Workforce Optimization (WFO)
  • Gamification
  • Screen Recording
  • Performance Management
  • Quality Management (QM)
  • Workforce Management (WFM)
  • Coaching and Learning Tools
  • Speech and Text Analytics

Security Options

  • Seasonal Scaling
  • Work-Anywhere Agents
  • Permission-Based Access
  • Active Failover
  • Encryption
  • Compliant With Security Standards

Customer Engagement

  • Collaboration Options
  • Shared Directory
  • PBX Integration

Pricing Info

RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.

Basic Plan – By Quote

Focuses mostly on inbound and outbound voice calls. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD capabilities

Advanced Plan – By Quote

Focuses mostly on integrations and omnichannel communications. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)

Ultimate Plan – By Quote

Focuses mostly on blended outbound dialers. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
  • Advanced IVR Outbound dialing capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Integrations

RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:

  • Desk
  • ServiceNow
  • Microsoft Dynamics
  • Zendesk
  • Salesforce
  • NetSuite
  • Oracle
  • HappyFox
  • Amazon Alexa
  • YAPI
  • AgileCRM
  • Gong.io
  • Workato
  • noCRM.io
  • ConvergeHub
  • Hangouts Chat
  • RingCentral Phone
  • RingCentral Meetings
  • RingCentral Glip
  • RingCentral Archiver
  • Gmail
  • Trello
  • Zapier
  • Skype
  • Cloze
  • ZohoCRM
  • PieSync
  • MailChimp
  • New Relic

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust communications system that helps businesses boost customer relationships .

Company Email

Contact No.

Company's Address

20 Davis Drive Belmont, CA 94002 USA

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No Sales Software will be able to cater to all the needs of a specific team. While main features of Kixie and ShippingEasy are important you should also thoroughly study the integrations provided by a given solution. Very often you will already be making use of other types of B2B software in your company and it’s much wiser to opt for solutions that integrate well with each other. With that approach you will be able to be certain of a reliable exchange of information between your teams and software used, which can considerably reduce time spent on migrating between one software and the next.

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