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Compare Kixie vs REVE Chat

What is better Kixie or REVE Chat? Specific businesses demand different types of Customer Support Software. To learn which one meets your needs, consider comparing various alternatives feature by feature along with their terms and prices. Likewise, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.

The results are: Kixie (7.7) vs. REVE Chat (8.0) for general quality and efficiency; Kixie (N/A%) vs. REVE Chat (98%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better choice for your company. An effective, simple tactic is to write the advantages and disadvantages of both services side by side and check which app comes on top.

Those of you who don't have much time or need a Call Center Software suggestion from our team might want to try out these top choices for the current year: Zendesk, Freshcaller, RingCentral Contact Center.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Call
  • Voicemail Drop
  • Power Dialer
  • Lead Caller
  • Automatic Call Recording
  • Automatic Local Presence Dialing
  • Real-time Call Coaching
  • Call Dispositions
  • Searchable Call History
  • Call Reporting & Analytics
  • Sales Leaderboard
  • International Numbers & Calls
  • Customizable Call Routing
  • Virtual Receptionist
  • Transfer & Hold Calls
  • Presence Management
  • Greetings & Call Hold Music
  • Extensions
  • Desk Phones & Mobile Phones Integration
  • Find Me/Follow Me
  • CRM Integration
  • API Integration

Pricing Info

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BloomNation, Jewelscent, ChemDry

Integrations

Kixie PowerCall can integrate with the following solutions:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Pipeline Deals
  • HubSpot
  • Insightly
  • Contactually
  • Zendesk
  • Capsule
  • AmoCRM
  • Nutshell
  • Signpost
  • Highrise
  • Prosperworks
  • Slack (Enterprise Only)

API integration is also available for Enterprise plan subscribers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent voice call software that increases your sales team’s productivity with high fidelity and feature-rich telephony.

Company Email

hello@kixie.com

Contact No.

Company's Address

Kixie, Inc.
202 Bicknell Ave., Ground Floor
Santa Monica, CA 90405
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

Pricing Info

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.

Company Email

support@revechat.com

Contact No.

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore

RingCentral Contact Center

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By Quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Intelligent Routing

  • ACD
  • Outbound Campaign Management
  • Omnichannel Routing
  • Skills-Based Routing
  • Social Media Interactions
  • Voicemail Routing
  • IVR
  • Chat and Co-Browse
  • Outbound Dialing
  • Virtual Hold

Integration Tools

  • CRM Integrations
  • RestFUL APIs
  • Data-Driven Routing
  • Click-to-Call
  • Screen Pops

Administration and Management

  • Surveys
  • Omnichannel Analytics
  • Prebuilt Reports
  • Whisper Coaching, Silent Monitoring, and Barge-In
  • Supervisor Tools
  • Call Recording
  • Analytics and Dashboards
  • Administration Without IT

Workforce Management and Optimization

  • Full Workforce Optimization (WFO)
  • Gamification
  • Screen Recording
  • Performance Management
  • Quality Management (QM)
  • Workforce Management (WFM)
  • Coaching and Learning Tools
  • Speech and Text Analytics

Security Options

  • Seasonal Scaling
  • Work-Anywhere Agents
  • Permission-Based Access
  • Active Failover
  • Encryption
  • Compliant With Security Standards

Customer Engagement

  • Collaboration Options
  • Shared Directory
  • PBX Integration

Pricing Info

RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.

Basic Plan – By Quote

Focuses mostly on inbound and outbound voice calls. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD capabilities

Advanced Plan – By Quote

Focuses mostly on integrations and omnichannel communications. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)

Ultimate Plan – By Quote

Focuses mostly on blended outbound dialers. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
  • Advanced IVR Outbound dialing capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Integrations

RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:

  • Desk
  • ServiceNow
  • Microsoft Dynamics
  • Zendesk
  • Salesforce
  • NetSuite
  • Oracle
  • HappyFox
  • Amazon Alexa
  • YAPI
  • AgileCRM
  • Gong.io
  • Workato
  • noCRM.io
  • ConvergeHub
  • Hangouts Chat
  • RingCentral Phone
  • RingCentral Meetings
  • RingCentral Glip
  • RingCentral Archiver
  • Gmail
  • Trello
  • Zapier
  • Skype
  • Cloze
  • ZohoCRM
  • PieSync
  • MailChimp
  • New Relic

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust communications system that helps businesses boost customer relationships .

Company Email

Contact No.

Company's Address

20 Davis Drive Belmont, CA 94002 USA

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You don’t want exclusively a broad array of useful tools and flexible pricing plans from a credible Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Kixie or REVE Chat, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or functionality useful to your business you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to enjoy personal training or at the very least a knowledge base you can use.

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