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Compare Kickserv vs Medallia

What is better Kickserv or Medallia? Today’s businesses seek the top CRM Software product to stay competitive. On this page we help you with buying the right tool, by allowing you to compare Kickserv and Medallia down to the very details of their individual features.

You may as well examine our overall scoring values, which rate the software all round quality and performance. Kickserv got a 8.4 score, while Medallia has a score of 6.8. Likewise, you may compare their general user satisfaction rating: 100% (Kickserv) against 98% (Medallia). Keep in mind to select the software that best matches your top priorities, not the application with the most robust features.

Users who are pressed for time or would like to get a CRM Software advice from our team might want to investigate these top choices for this year: Freshsales, HubSpot CRM, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboard for quick overview
  • Job Management with time tracking
  • Advanced Scheduling and Calendar
  • Bidding and Estimating
  • Invoicing
  • Customer Portal
  • Credit Card Payments
  • Customizable
  • Mobile Access
  • Drag-and-drop features
  • File Attachments
  • Custom fields and reports
  • Custom Email Templates
  • Import and export from and to Excel
  • QuickBooks Online 2 way sync
  • QuickBooks Desktop 2 way sync
  • iCal feed for offline access
  • Global Search
  • Phone and Email Support

Pricing Info

Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.

  • Free Trial (No Credit Card required): 14 days
  • Basic Lite ($29 per month): 2 employees with forum support and 1GB attachments.
  • Basic ($49 per month): 5 employees wit email support and 2GB attachments.
  • Basic Plus (most popular, $99 per month): 10 employees with email support and 5GB attachments.
  • Pro ($149 per month): 15 employees with email and phone support and 10GB attachments.
  • Enterprise (quote): unlimited number of employees with email and phone support and 20GB attachments.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Entry Systems, Sage Energy, Generation 3 Electric, AllWest Hood & Fire Services, Red Lab Digital, American Irrigation Repair, One Solution, Louisian Air Systems

Integrations

API in REST style to integrate your own apps

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Quickly manage your sales, job management, and invoicing with a few clicks to let your whole team focus on their work.

Company Email

support@kickserv.com

Contact No.

Company's Address

Kickserv, Inc.
533 Shasta Way
Mill Valley, CA 94941

NOAWARDS
YET

SmartScore™

OUR SCORE 6.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Benchmarking
  • Customer recovery
  • Dashboarding
  • Data collection
  • Data integration
  • Goal setting
  • Interactive analytics
  • Media sharing
  • Mobile feedback
  • Push reporting
  • Text analytics

Pricing Info

Contact the vendor directly for pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mercedes-Benz, GE Healthcare, Nordstrom, PayPal

Integrations

Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.

Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.

Company Email

Contact No.

Company's Address

Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Both Kickserv and Medallia were evaluated by a panel of reliable B2B experts who carried out a thorough analysis of all key aspects of every product. Their final score was calculated with unique SmartScore model which provides an individual partial score to every component including: main functionalities, customer support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only aspect important to a business so we do our best to pay attention to all aspects of a service before coming up with its final score.

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