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Compare Medallia vs. Kickserv

Examining products to get the best CRM Software does not always have to be hard. On our review platform, you can easily match Kickserv and Medallia and promptly see their distinct features. We allow you to examine their functions, supported devices, customer support, pricing rates, terms, plus more. You can also assess their overall score (8.4 for Kickserv vs. 6.8 for Medallia) and overall customer satisfaction level (100% for Kickserv vs. 98% for Medallia). Spend some time and examine your best options and see which one is ideal for your company. Similarly, you have to check the software company’s credibility; can you count on them and will they still be operating in the future? Currently, the most significant products in our CRM Software category are: HubSpot CRM, Freshdesk, Salesforce CRM.
Comparison

Medallia

VS

Kickserv

VS

Medallia screenshot Kickserv screenshot
Pricing Page

Score

Our Score

6.8 ?

Our Score

8.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

100% ?

Pricing

Pricing

by quote

$29

Price Scheme

Price Scheme

Quote-based Free | Annual Subscription | Quote-based
Full Review

Full Review

General Info

General Info

Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Quickly manage your sales, job management, and invoicing with a few clicks to let your whole team focus on their work.
Quick Links
Pricing Plans

Pricing Plans

Contact the vendor directly for pricing details.

Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.

  • Free Trial (No Credit Card required): 14 days
  • Basic Lite ($29 per month): 2 employees with forum support and 1GB attachments.
  • Basic ($49 per month): 5 employees wit email support and 2GB attachments.
  • Basic Plus (most popular, $99 per month): 10 employees with email support and 5GB attachments.
  • Pro ($149 per month): 15 employees with email and phone support and 10GB attachments.
  • Enterprise (quote): unlimited number of employees with email and phone support and 20GB attachments.
List of Features

List of Features

Medallia FEATURES

  • Benchmarking
  • Customer recovery
  • Dashboarding
  • Data collection
  • Data integration
  • Goal setting
  • Interactive analytics
  • Media sharing
  • Mobile feedback
  • Push reporting
  • Text analytics

Kickserv FEATURES

  • Dashboard for quick overview
  • Job Management with time tracking
  • Advanced Scheduling and Calendar
  • Bidding and Estimating
  • Invoicing
  • Customer Portal
  • Credit Card Payments
  • Customizable
  • Mobile Access
  • Drag-and-drop features
  • File Attachments
  • Custom fields and reports
  • Custom Email Templates
  • Import and export from and to Excel
  • QuickBooks Online 2 way sync
  • QuickBooks Desktop 2 way sync
  • iCal feed for offline access
  • Global Search
  • Phone and Email Support
Available Support

Available Support

Phone
Phone
Ticket Training
Client Types

Client Types

Small Business | Large Enterprises Small Business | Medium Business | Freelancers
Languages Supported

Languages Supported

English English
Phone No.

Phone No.

1-855-238-4787 1.800.530.3156
Vendor Email

Vendor Email

support@kickserv.com
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Windows
Android
iPhone/iPad
Mac
Prominent Clients

Prominent Clients

Mercedes-Benz, GE Healthcare, Nordstrom, PayPal Entry Systems, Sage Energy, Generation 3 Electric, AllWest Hood & Fire Services, Red Lab Digital, American Irrigation Repair, One Solution, Louisian Air Systems
Pricing Page

Pricing Page

Learn more about Medallia pricing Learn more about Kickserv pricing
Vendor's Address

Vendor's Address

Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA Kickserv, Inc.
533 Shasta Way
Mill Valley, CA 94941
Available Integrations

Available Integrations

Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.

Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.

API in REST style to integrate your own apps

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare Kickserv and Medallia against each other. Even though useful functionalities, pricing and user comments are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards merited by every solution. Very often a less known app may turn out to be an amazing choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which proves that regardless of lesser market presence it’s a significant contender to the services that dominate the market.