|Quote-based||Free | Annual Subscription | Quote-based|
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Quickly manage your sales, job management, and invoicing with a few clicks to let your whole team focus on their work.
Contact the vendor directly for pricing details.
Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.
|List of Features|
List of Features
|Small Business | Large Enterprises||Small Business | Medium Business | Freelancers|
|Mercedes-Benz, GE Healthcare, Nordstrom, PayPal||Entry Systems, Sage Energy, Generation 3 Electric, AllWest Hood & Fire Services, Red Lab Digital, American Irrigation Repair, One Solution, Louisian Air Systems|
|Learn more about Medallia pricing||Learn more about Kickserv pricing|
|Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA|| Kickserv, Inc.|
533 Shasta Way
Mill Valley, CA 94941
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
API in REST style to integrate your own apps
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It may not always be sufficient to simply compare Kickserv and Medallia against each other. Even though useful functionalities, pricing and user comments are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards merited by every solution. Very often a less known app may turn out to be an amazing choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which proves that regardless of lesser market presence it’s a significant contender to the services that dominate the market.