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Compare Keeper vs xMatters

What is better Keeper or xMatters? When choosing the appropriate IT Management Software for your organization it is suggested that you assess the features, costs, along with other essential info regarding the product and vendor. Here, you can check the similarities and differences between Keeper (overall score at 8.9 and user satisfaction at 96%) and xMatters (overall score at 8.4 and user satisfaction at 100%).

It's also possible to examine their specific modules, such as tools, plans, costs, terms, etc. Moreover, analyze the terms carefully for information on hidden costs, like, setup cost, separate support plan, upgrade fees, disk space fees, and more.

At this time, the most significant services in our IT Security Software category are: Norton Security, Avira Antivirus Server, Cloudflare.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $29.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Random Password Generation
  • Password Management
  • Centralized Administration
  • Security Ratings
  • Passwords’ audits
  • Active Directory Integration
  • Folder Sharing
  • Cross-platform Compatibility
  • BYOD Integration
  • Live Support
  • Password Policy Generation
  • User Provisioning
  • Delegated Management
  • Cloud-based Solution

Pricing Info

Keeper security offers three different enterprise pricing packages, prices for which differ according to the number of subscribers and the added features.  Here are the details:

Individual – $29.99/user/year

  • Unlimited storage for passwords
  • Unlimited number of devices
  • Cloud backup
  • Secured record sharing
  • Live support
  • Web application

Family – $59.99/5 users/year

  • All Individual package features
  • File storage up to 10 GB
  • Login with fingerprint

Business – $30/user/year

  • Admin panel
  • Unlimited number devices
  • Role-based access control
  • SSO/SAML, AD, and LDAP integrations
  • Reporting
  • Auditing
  • Policy generation and enforcement
  • Live Support
  • BYOD integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SONY Pictures, PHILIPS, Health Infogix

Integrations

All the powerful features of the Keeper are a result of its collaboration with the leading device manufacturers, security solutions providers, and channel partners. Keeper collaborates with cyber giants like Google and Microsoft to ensure cyber security and device optimization. For seamless security technology, companies such as MobileIron and airwatch render their services to Keeper.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Keeper is a software platform that provides the highest level of data security with multi-layer encryption and decryption systems.

Company Email

support@keepersecurity.com

Contact No.

Company's Address

Keeper Security Inc, 850 W. Jackson Suite 500
Chicago IL 60607
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Alerts and Notifications
  • Communication management
  • two-way communication
  • Email, voice, text, SMS.
  • Automation of alerts and notifications
  • Incident management
  • Scheduling
  • Integrations
  • News feed
  • Customization
  • Event management
  • manual alerts and notification
  • Drag and Drop
  • Mobile optimized solution

Pricing Info

Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.

The three different tiers are named Starter, Base, and Pro. Further details are given in below:

IT Management

Starter – $16/user/month

  • Unlimited Integrations
  • Mobile, SMS, email, voice, and pager communication
  • Up to 10 Roles
  • 6 Events/Minute
  • Manual Alerts
  • Support
  • Data Sync
  • SLA
  • Messaging Packages

Base – $39/user/month

  • All features of Starter package
  • Unlimited Roles
  • 15 Events/Minute
  • 24/7 support
  • Multi-language support
  • Bigger messaging packages

Advanced – $59/user/month

  • All features of Base package
  • 30 events/ minutes
  • dedicated support manager
  • Communication center
  • Biggest messaging

Business Continuity Management

Starter – $9/user/month

  • Unlimited users
  • Mobile, SMS, email, voice, and pager communication
  • Unlimited roles
  • 24/7 support
  • Groups
  • Integrations
  • Data Sync
  • Multi-Language support
  • Success manager
  • Manual Alerts

Base – $12.48/user/month

  • All features of Starter package
  • Messaging app
  • Conference calling
  • Drag and drop tools
  • Subscriptions

Advanced – $15.96/user/month

  • All features of Base package
  • Dashboards
  • Incident management
  • Dashboard sharing
  • Feeds

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

US bank, FUJITSU, Manpower

Integrations

xMatters integrates with the following business systems and applications:

  • Twitter
  • Zapier
  • Sumo Logic
  • Loggly
  • Zendesk,
  • Desk.com
  • Splunk Cloud
  • OneLogin
  • Salesforce Sales Cloud
  • ScienceLogic
  • AppDynamics
  • IBM SmartCloud Engage
  • JIRA Software
  • Okta Identity Management
  • HipChat
  • ManageEngine ServiceDesk Plus
  • HipChat
  • Slack
  • Salesforce Service Cloud
  • JIRA Service Desk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.

Company Email

Contact No.

Company's Address

12647 Alcosta Blvd, Ste 425
San Ramon, California
USA

Atera

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

You shouldn’t expect exclusively a wide array of features and adjustable pricing from a credible IT Management Software. Almost as essential as main features is a top-notch customer support. You want to ensure that when you have any questions about Keeper or xMatters, or you struggle with some problems, or perhaps you’ll need to ask for a certain change or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to profit from personal training or at the very least a knowledge base you can use.

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