Compare Semantria vs. KayakoThere are lots of Customer Support Software products out there right now. The best way to find out which app fits your needs best is to check them side by side. As an example, here you can review Kayako and Semantria for their overall score (8.6 vs. 7.2, respectively) or their user satisfaction rating (95% vs. 100%, respectively). You can also check their features and pricing terms as well as other useful facts below. When matching products make sure you check their similar advantages and mark their disparities to obtain a clearer picture of both deals. Similarly, keep in mind to assess other factors including security, backup, ease-of-use, and customer service. Those of you who don't have much time or would like to get a Help Desk Software advice from our team might want to try out these top choices for the current year: Freshdesk, Zendesk, Samanage.
|Annual Subscription||Free | Monthly payment | Quote-based|
Semantria applies Text and Sentiment Analysis to tweets, facebook posts, surveys, reviews or enterprise content.
Kayako is the winner of our Expert's Choice Award. It delivers customer service in a powerful, seamless, and scalable way, trusted by over 50,000 organizations worldwide.
|Large Enterprises||Small Business | Large Enterprises | Medium Business|
|Avis, KnowledgeTree, Six Flags, Bridgestone, Travelodge||Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba|
| 48 N. Pleasant Street, Unit 301|
Amherst, MA 01002
Fourth floor, Midland Financial Centre 21-22
G.T. Road Jalandhar, Punjab 144001
|1-877-570-1840||1.888.952.9256; 1.415.418.3366 (worldwide)|
|Learn more about Semantria pricing||Learn more about Kayako pricing|
|English, China, Germany, India, Japan||English, German, Hindi, Spanish, French|
Semantria offers a total of four product bundles plus a free trial period for each plan:
All plans come with:
Inbox – $9/agent per month
Team – $15/agent per month
Growth – $29/agent per month
Scale – $59/agent per month
Enterprise – Custom pricing starts at $90/agent
Semantria works well with other APIs:
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If you compare different Customer Support Software solutions you shouldn’t just study their features list and offered pricing packages. Keep in mind the product should be meeting your needs and company so the more flexible their offer the better. Find our what OSes are supported by Kayako and Semantria and be certain you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, because this may be a critical factor for many businesses.