Compare ConnectWise Automate vs. KayakoIf you’re having a tough time choosing the right Customer Support Software product for your company, we suggest that you compare the available software and see which solution offers more advantages. In particular, here you can assess Kayako (overall score: 8.6; user rating: 95%) vs. ConnectWise Automate (overall score: 8.5; user rating: 100%) for their overall performance. You can even see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Using a clear table to compare their features will significantly increase the chances of finding the appropriate product for your company. Take a closer look at other factors of the software like if it’s easy to use, flexibility, scalability, and pricing options. We know that not all companies have enough time to test a large number of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: LiveAgent, Samanage, Freshdesk.
|Quote-based||Monthly payment | One-time payment|
ConnectWise Automate helps boost the effectiveness of your IT team with flexible remote monitoring and management tools.
Deliver customer service support in a simple, seamless, and scalable way, trusted by over 30,000 organizatons worldwide
| 4110 George Rd., Suite 200|
Tampa, FL 33634
|Fourth floor, Midland Financial Centre 21-22 G.T. Road Jalandhar, Punjab 144001 India|
|USA, UK, Canada, International||USA, UK, Canada, China, Germany, India, Japan|
|+1-800-671-6898||1.888.952.9256; 1.415.418.3366 (worldwide)|
ConnectWise Automate integrates with the following business systems and applications:
|Innovative Computing Systems||Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
Kayako is a help desk software sold either as a SaaS or on-premise. SaaS is sold in the following plans:
The on-premise version is sold as the following:
|Learn more about ConnectWise Automate pricing||Learn more about Kayako pricing|
Page last modified
All the data, information and reviews that we presented in this table were collected from official company pages, promotional materials available online, actual experience from real users as well as our own direct use of every app by a professional reviewer. We pay a lot of attention to comprehensively test every app, so we not only test it ourselves, but we also correlate our findings with opinions of other people from the B2B community.