Compare bpm'online studio vs. Kaseya BMS

When choosing the ideal Business Process Management Software for your company it is recommended that you evaluate the functions, pricing, as well as other essential data about the product and vendor. Here, you can examine the parallels and discrepancies between Kaseya BMS (overall score at 8.4 and user satisfaction at 100%) and bpm'online studio (overall score at 9.3 and user satisfaction at 100%). You can also examine their specific modules, such as tools, plans, costs, conditions, etc. Similarly, read the terms closely for information on hidden fees, such as, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges. We are aware that not all businesses have the time to test dozens of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Business Process Management Software category are: Nintex, Promapp, bpm’online studio.
Compare

bpm'online studio

VS

Kaseya BMS

VS

bpm'online studio screenshot Kaseya BMS screenshot
Pricing Details

Score

Our Score

9.3 ?

Our Score

8.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Cost

Cost

by quote

$5

Pricing Type

Pricing Type

Monthly payment | Quote-based Quote-based
Complete Review

Complete Review

General Info

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Kaseya Business Management Solution is an all-in-one suite applied to support all the major operations going on in a corporate environment.
Useful Links
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Web-based
Available Languages

Available Languages

English English, Germany, India
Contact No.

Contact No.

+1-617-765-7997 +1-415-694-5700
Pricing Details

Pricing Details

Learn more about bpm'online studio pricing Learn more about Kaseya BMS pricing
Cost Details

Cost Details

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Kaseya BMS pricing is based on a per user basis and starts at $5/user/month.

Vendor's Address

Vendor's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA
16 W 22nd Street, Suite 2R
New York, NY 10010-5803
USA
Types of Support

Types of Support

Phone Live Support
Training
Phone
Ticket
Popular Customers

Popular Customers

L'Oreal, Schneider Electric, BAYER, Heinz Spark Alliance
Customer Types

Customer Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Integrations

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Kaseya BMS integrates with the following business systems and applications:

  • QuickBooks
  • Other major RMM and accounting software
List of Features

List of Features

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Kaseya BMS FEATURES

  • Business analysis
  • Contact history
  • Customer database
  • Customizable fields
  • Customizable reporting
  • Expense tracking
  • Project management & planning
  • Project templates
  • Project time tracking
  • Project tracking
  • Billing & invoicing
  • Financial management
  • Inventory tracking
  • Finance & Billing
  • Inventory Management
  • CRM
  • Service Desk
  • Time & expense tracking
  • Finance & billing
Vendor Email

Vendor Email

info@bpmonline.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as essential as functionalities and customer support quality are pricing options given by Kaseya BMS and bpm'online studio. Even though pricing should not be a deciding aspect it’s definitely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your business develops. Make sure you don’t select pricing plans that have advanced tools that you won’t find useful and always try to get in touch with the vendor directly as big companies can frequently benefit from more affordable prices. You should also check out a free trial or demo of every app to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and gives you a solid overview of what it’s like to work with Kaseya BMS and bpm'online studio.