Compare Kaseya BMS vs. Bpm'online

Reviewing products for the top Business Process Management Software need not be difficult. On our review platform, you can easily match Kaseya BMS and Bpm'online and right away evaluate their differences. We allow you to examine their uniqe benefits, supported devices, level of support, costs, terms, and much more. It's also possible to review their overall score (8.4 for Kaseya BMS vs. 9.3 for Bpm'online) and overall customer satisfaction level (100% for Kaseya BMS vs. 100% for Bpm'online). Devote time to compare your leading choices and discover which one is best for your company. You should also assess the software vendor’s business viability; can you count on them and will they still be operating a few years from now? If you have to quickly decide on the best Business Process Management Software according to our review team we advise you check out one of these products: Bpm’online, aMember, TIBCO BPM.

Kaseya BMS




Total Score

Our Score

8.4 ?

Our Score

9.3 ?

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?


by quote

by quote

Pricing Model

Quote-based Monthly payment | Quote-based

Detailed Review


Kaseya Business Management Solution is an all-in-one suite applied to support all the major operations going on in a corporate environment.
A complete BPM suite, allowing companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Popular Customers

Spark Alliance L'Oreal, Schneider Electric, BAYER, Heinz

Client Types

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business

Company Email

Contact Phone

+1-415-694-5700 +1-617-765-7997

Vendor's Address

16 W 22nd Street, Suite 2R
New York, NY 10010-5803
280 Summer St., 6th floor
Boston, Massachusetts

Pricing Details

Learn more about Kaseya BMS pricing Learn more about Bpm'online pricing

List of Features


  • Business analysis
  • Contact history
  • Customer database
  • Customizable fields
  • Customizable reporting
  • Expense tracking
  • Project management & planning
  • Project templates
  • Project time tracking
  • Project tracking
  • Billing & invoicing
  • Financial management
  • Inventory tracking
  • Finance & Billing
  • Inventory Management
  • CRM
  • Service Desk
  • Time & expense tracking
  • Finance & billing

Bpm'online FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Support Types

Phone Live Support

Available Integrations

Kaseya BMS integrates with the following business systems and applications:

  • QuickBooks
  • Other major RMM and accounting software

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Plans

Kaseya BMS midmarket and enterprise pricing is available only upon request. Contact the company to obtain your quote, and make use of their free trial to examine the features in advance.

Bpm’online offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Available Devices


Languages Supported

USA, UK, Canada, International, Germany, India USA, UK, Canada, International

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The software compared on this page are only a small sample of our complete Business Process Management Software category and you should take into account that there could be more desirable alternatives out there. If you would like to guarantee you make the wisest choice for your company we strongly suggest that you try out more products first. You can also consider to study our top 10 Business Process Management Software list to find out which solutions are now the best ones and leaders in the market.