Compare Bpm'online vs. Kaseya BMS

We are here to improve the process of comparing Business Process Management Software products for you. For instance, on this page you can look at the overall performance of Kaseya BMS (8.4) and compare it with the overall performance of Bpm'online (9.3). You can also match their overall user satisfaction rating: Kaseya BMS (100%) vs. Bpm'online (100%). Furthermore, study their services carefully to determine which product can better address your company’s requirements. In general, any B2B software has to let you to immediately see the big picture, all the while giving you easy access to the details. Our team put a lot of effort to prepare reviews of all popular Business Process Management Software services available out there, but among all the ones we reviewed these three caught our special attention: Promapp, Bpm’online, Nintex.
Software

Bpm'online

VS

Kaseya BMS

VS

Bpm'online screenshot Kaseya BMS screenshot
Pricing Details

Total Score

Our Score

9.3 ?

Our Score

8.4 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Price

Price

by quote

$5

Price Scheme

Price Scheme

Monthly payment | Quote-based Quote-based
Full Review

Full Review

General Info

General Info

A complete BPM suite, allowing companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Kaseya Business Management Solution is an all-in-one suite applied to support all the major operations going on in a corporate environment.
Quick Links
List of Features

List of Features

Bpm'online FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Kaseya BMS FEATURES

  • Business analysis
  • Contact history
  • Customer database
  • Customizable fields
  • Customizable reporting
  • Expense tracking
  • Project management & planning
  • Project templates
  • Project time tracking
  • Project tracking
  • Billing & invoicing
  • Financial management
  • Inventory tracking
  • Finance & Billing
  • Inventory Management
  • CRM
  • Service Desk
  • Time & expense tracking
  • Finance & billing
Prominent Customers

Prominent Customers

L'Oreal, Schneider Electric, BAYER, Heinz Spark Alliance
Available Plans

Available Plans

Bpm’online offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Kaseya BMS pricing is based on a per user basis and starts at $5/user/month.

Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International, Germany, India
Contact No.

Contact No.

+1-617-765-7997 +1-415-694-5700
Vendor Email

Vendor Email

info@bpmonline.com
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Web-based
Support Types

Support Types

Phone Live Support
Training
Phone
Ticket
Supported Integrations

Supported Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Kaseya BMS integrates with the following business systems and applications:

  • QuickBooks
  • Other major RMM and accounting software
Company Size

Company Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Bpm'online pricing Learn more about Kaseya BMS pricing
Contact Address

Contact Address

280 Summer St., 6th floor
Boston, Massachusetts
USA
16 W 22nd Street, Suite 2R
New York, NY 10010-5803
USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you are still having second thoughts about which product will perform best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular a given product is and how big is its online presence. For example Kaseya BMS Twitter account has currently 8378 followers. At the same time Bpm'online Twitter is followed by 2806 people.