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Compare Kapture CRM vs SalesforceIQ

What is better Kapture CRM or SalesforceIQ? When comparing Kapture CRM and SalesforceIQ, you can easily see which CRM Software product is the better option. This means that your business can select the most productive and effective software. You can study the details, for example available tools, prices, plans offered by each vendor, offer conditions, and more

We also let you evaluate their all round scores to know which one appears to be more beneficial for your firm. Kapture CRM has 8.5 points for overall quality and 99% rating for user satisfaction; while SalesforceIQ has 9.1 points for overall quality and 97% for user satisfaction. Likewise, you can also assess which vendor is more dependable by sending an email inquiry to both and see which vendor replies sooner.

If you have to quickly find the more reliable CRM Software according to our review team we advise you try out one of these solutions: HubSpot CRM, Salesforce CRM, Freshsales.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Portal
  • Email Marketing
  • Lead Management
  • Lead Scoring
  • Lead Tracking
  • Social Media Integration

Pricing Info

Kapture CRM offers two enterprise pricing plans for users to choose from. There is also a free trial available if you want to try out the software first.

Here are the details:

 

Enterprise Plan – $59/User/Month


LEAD MANAGEMENT

  • Rule-based lead assignment
  • Lead Sourcing from multiple channels
  • Lead scoring & distribution
  • Sales follow up & Tracking
  • Auto reminders & emails to prospects

CUSTOMER CONTACT MANAGEMENT

  • Company details with location
  • Customer data and hierarchy flow
  • Past customer interaction details & engagement
  • Rates / Quotes offered accountwise
  • Remember their Birthdays, Anniversaries
  • Send custom mailers

MOBILE SALES CRM

  • Lead notification & assignment
  • Sales Opportunity Tracker
  • Meeting check in / check out with geo tagging
  • Send reports & Minutes of meeting
  • Customer location tagging
  • Expense Management
  • Product / Brochure details in app
  • Call management

API’s & INTEGRATION

  • Web integration
  • Google apps
  • Cloud Telephony
  • Shopify
  • WordPress
  • Third party chat integration
  • Email Integration

CHAT

  • Chat widget
  • Plug n use
  • Chat reporting & analytics

SALES REPORTING

  • Automated reports
  • Custom Dashboard for reporting
  • Send reports from Mobile app too
  • Get reports in any graphical or excel format

SALES TICKET WORKFLOW

  • Raise tickets from existing customers
  • Upsell/Cross Sell
  • Address any feedback & concerns
  • Get repeat business

QUOTATION & PAYMENT

  • Quotation templates
  • Configure Discounts & offers
  • Send from mobile / Desktop both
  • Send Payment advice
  • Schedule Payment follow-ups
  • Credit / Debit notes
  • Partial payment, Cheque payments
  • Send Payment gateway link

SUPPORT

  • 24/7 email, call support
  • Dedicated implementation team

CAMPAIGN MANAGEMENT

  • Targeted Emailers
  • 10000 credits
  • View, Edit, Send emailers from templates
  • Landing page integration
  • Online leads mapping

KNOWLEDGE MANAGEMENT SYSTEM

  • Internal team collaboration
  • Training and Assignment module
  • Instant notifications
  • Workflow based Q&A

INDUSTRY SPECIFIC WORKFLOW MANAGEMENT

  • Customizable workflow
  • Manage team wise configurations
  • Task Management for large teams

ORDER MANAGEMENT

  • Manage order, stock updates
  • Manage Distributor, stockist, Retailer, wholesaler
  • Manage third party channel sales
  • Inventory Management

DIFFERENTIAL RATE MANAGEMENT

  • Manage pricing and offers for each customer
  • Apply Discounts instantly from system

DEDICATED ACCOUNT MANAGER

SALES FORECASTING

  • Predictive analysis
  • Sales projection based on pipeline
  • Business Intelligence driven forecasting

LEARNING MANAGEMENT SYSTEM

  • Sales training modules
  • Tools for assessment
  • Rating and feedback mechanism

CHAT SDK

ADVANCED API INTEGRATIONS

  • Custom Integrations based on API’s
  • Development Support for integrations

REPORT ENGINE

  • Inbuilt tool to automate 500+ reports

 

Professional Plan – $39/User/per Month

 

LEAD MANAGEMENT

  • Rule-based lead assignment
  • Lead Sourcing from multiple channels
  • Lead scoring & distribution
  • Sales follow up & Tracking
  • Auto reminders & emails to prospects

CUSTOMER CONTACT MANAGEMENT

  • Company details with location
  • Customer data and hierarchy flow
  • Past customer interaction details & engagement
  • Rates / Quotes offered accountwise
  • Remember their birthdays, Anniversaries
  • Send custom mailers

MOBILE SALES CRM

  • Lead notification & assignment
  • Sales Opportunity Tracker
  • Meeting check in / check out with geotagging
  • Send reports & Minutes of meeting
  • Customer location tagging
  • Expense Management
  • Product / Brochure details in app
  • Call management

API’s & INTEGRATION

  • Web integration
  • Google apps
  • Cloud Telephony
  • Shopify
  • Wordpress
  • Third party chat integration
  • Email Integration
  • SMS Integration

CHAT

  • Chat widget
  • Plug n use
  • Chat reporting & analytics

SALES REPORTING

  • Automated reports
  • Custom Dashboard for reporting
  • Send reports from the Mobile app too
  • Get reports in any graphical or excel format

SALES TICKET WORKFLOW

  • Raise tickets from existing customers
  • Upsell/Cross Sell
  • Address any feedback & concerns
  • Get repeat business

QUOTATION & PAYMENT

  • Quotation templates
  • Configure Discounts & offers
  • Send from mobile / Desktop both
  • Send Payment advice
  • Schedule Payment follow-ups
  • Credit / Debit notes
  • Partial payment, Cheque payments
  • Send Payment gateway link

SUPPORT

  • 24/7 email
  • Call support
  • Online Support
  • Self-Service Support
  • Chat Support
  • Dedicated implementation team

CAMPAIGN MANAGEMENT

  • Targetted Emailers
  • 10000 credits
  • View, Edit, Send emailers from templates
  • Landing page integration
  • Online leads mapping

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals

Integrations

Kapture CRM platform has 100+ inbuilt APIs that integrates with existing systems such as call centres, Oracle, SAP, Microsoft, Facebook, Magento, Shopify, WordPress and more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.

Company Email

Sales@Kapturecrm.com

Contact No.

Company's Address

Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Appointment management
  • Contact history
  • Customer pipeline
  • Lead management
  • Prospecting tools
  • Shared contacts
  • Task management

Pricing Info

Four packages are offered as well as a 30-day free trial.

Lightning Essentials – $25/user per month (billed annually)

  • Up to 5 users
  • Account and Contact Management
  • Opportunity Management
  • Customizable Sales Process
  • Task Management, Activity Feed
  • Einstein Activity Capture
  • Lightning dialier (additional cost)
  • Sell from anywhere on any device
  • Includes some features to:
  • Find and manage leads better
  • Manage customers and sales details
  • Get real time insights
  • Collaborate across your company
  • Cross-sell and upsell more easily
  • Customize and automate processes
  • Connect sales info to any app
  • Get the most out of Salesforce

Lightning Professional – $75/user per month (billed annually)

  • All Essentials features, plus:
  • 1 sales console app
  • Person accounts
  • Configure, price, quote & bill
  • Collaborate across your company
  • Cross-sell and upsell more easily
  • Connect sales info to any app
  • Get the most out of Salesforce

Lightning Enterprise – $150/user per month (billed annually)

  • All Professional features, plus:
  • Find and manage leads better
  • Manage customers and sales details
  • Sales teams
  • Calendar all
  • Opportunity score
  • Einstein automated contacts (additional cost)

Lightning Unlimited – $300/user per month (billed annually)

  • All features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

New York Post, Box, Easy Taxi, RingDNA

Integrations

SalesforceIQ seamlessly integrates with Desk, Pardot, MailChimp, HubSpot and the other apps you use. You can use the integrations to save time, optimize efficiency, and supercharge productivity.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SalesforceIQ (formerly called RelateIQ) is a robust CRM solution that enables companies to build stronger relationships.

Company Email

Contact No.

Company's Address

502 Emerson Street
Palo Alto, CA 94301

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

When you pick a solution that you are sure will be an actual asset for your team you shouldn’t only focus on what reviewers have to say about it. In many cases individual experience with the product may be different, depending on specific goals and requirements. This is why in our reviews we also give our User Satisfaction Rating for each service to give you a quick impression of how actual users of Kapture CRM and SalesforceIQ rate their experience with the solution. Our system is based on detailed analysis of product appearances on other websites, social media as well as blogs, so you will receive a full and credible picture of what other customers think about every service. In this case Kapture CRM has a total satisfaction rating at 99% while for SalesforceIQ 97% of users claim they had a positive experience with it.

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